I just used for the first time on a month old Duet FL...it came with the machine. I used it and ran the "clean" cycle...the drum is just a shiny as it was beofre use.

Perhaps you should check your LG manual...maybe for some reason a product such as "Affresh" is not suited to their machines?

Thanks for the suggestion.

I had read the manual before using the affresh. It didn't say anything about it. I ended up running 3 cycles, then i put some towels in and ran another cycle. The towels seemed to wipe the drum clean. Then i re-washed the towels. don't think i will be using affresh again

shopper can you tell us what model of LG you have? I have an LG 2016 and it has a shiny drum too. After reading your report, I don't think I would use Affresh either.
If I were you I would contact Affresh (is there a toll free number?) and tell them what happened, just to hear what their answer would be.

I have heard that LG had recommended a product called Whirl Out for cleaning their machines. It is a product used for whirlpools and hot tubs, but also is supposed to clean up washing machines. My LG manual says only to use bleach when running the "Tub Clean" option. I have not used anything on my machine yet, it's only a little over a month old.

Janet

I have used WhirlOut in our LG and it worked just fine. As Janet stated, LG does recommend it. I found it at Home Depot.

I dig it & seattlemike,

Thank you for your replies. I will be buying the WhirlOut on My next trip to Home Depot.

I've heard of people using Liquid Chlorine Bleach, and saying that it works for a while, but the mold always comes back. Has anyone who has used Afresh seen this problem, or does it solve the mold problem for good?