My daughter and SIL bought one about 6 years ago, a large sectional with 2 recliners in it, paid over 3,000 and have not been happy with it at all. I agree with Tina, the quality has gone downhill and is not what it used to be.

Yes run as fast as you can from lazyboy. They will not back up their furniture at all. We bought a leather recliner from the for 1300.00 dollars that in a few years it look like a twenty year old chair. Google lazyboy complaint's you will find many of them. We complained but this co just does not care. Would not even return calls. Lazyboy, is not what it used to be.

We bought a sofa there about two years ago. I love it. It is extremely comfortable, very pretty and has held up beautifully. But in the interest of full disclosure, we haven't used it much in the last year because it is now in our living room.

I was just wondering the same thing myself, as we're looking for a new leather sofa.
Lynn

We have a small loveseat and leather recliner from there, bought in 2007. We no longer have the loveseat as we moved, but the recliner is still in perfect shape. We had no quality issues and would buy from them again.

Don't take this the wrong way tina.......but I think I'd call LaZboy and ask where a product is made before taking another furniture company salesman's claim that manufacturing has moved to Mexico. Rarely does a furniture store truly explain why they've discontinued carrying a line of furniture. The real reason may be LaZboy decided not to let the furniture store continue as a dealer.
According to the link below, some parts, textiles and covers may be made elsewhere, but the company has many USA factories.

I've only had positive experiences with them so can't say anything negative. DS had good service from them on a double wide chair that had mechanism problems. Not long after that LZB discontinued the chair due to its problems. Last month, they came out and replaced the full base on a recliner/rocker ( 23 yrs old) and charged only for the service call. While here, the service guy checked another recliner to made sure all the parts were working.....no charge.

Here is a link that might be useful: LaZboy

I don't have any experience personally but a friend a few years ago bought two leather recliners for $1200 EACH -- one is falling apart and the other look like it is way older than it really is. She is not happy with them. She bought La z boy and spent that money because she expected them to last a long long time!

She is not happy camper and will NOT be buying la z boy when she replaces them!

Marth

Annz - I should have done my homework before posting that here. I should point out - it was not a "furniture company" meaning they only sell furniture - they don't manufacture. They are family owned and I have bought from them for years, and I do trust the salesperson I deal with there (she is also associate manager). They sell several brands of furniture and carried Lazyboy for years. But you did make me think and I did a little searching on-line. Yes, Lazyboy apparently still has plants here but they also manufacture in Mexico and China. I found many complaints about the declining quality of their products. Google "Is Lazyboy manufactured in Mexico" and you will find some interesting sites. Regardless where it is manufactured, it's clear the quality has gone downhill.

I bought a recliner, 2 pillows and an ottoman (to use as a coffee table) at Lazyboy almost a year ago. They have held up fine. I did take the back of the recliner in to have more stuffing added to it as one side was puffier than the other. I was pleased with the service by both the in-house designer and the warehouse. The designer came to my home and helped me pick out fabric and paint colors for my family room. I also met with her at the store for another consultation. I would definitely shop there again.

I purchased a sofa and loveseat. Within 2 months, all the seams were coming apart...on the cushions, arms, back, etc. HORRID. They took my set for 2 months to "repair" it. When I got it back, it started again....they took it back a second time. 3 months later it was returned and started happening again. I was told I must be at fault. 5 months without furniture and I am at fault?? $2000.00 down the drain! NEVER again. NEVER.

Annz,

That information about Lazy Boy is not just another salesman's claim, it's common knowledge for many. They closed plants in 2008 and moved 1,000's of jobs to Mexico. Their products were having some problems before that due to cost saving measures but when they moved, it really deteriorated.

I purchased a huge, man-sized Lazy Boy recliner about 12 years ago - the thing just won't die! It's dark country blue, nylon velvety fabric - been procrastinating about replacing it since I bought new LR furniture 5 years ago! It shows absolutely no wear at all. Sticks out like a sore thumb in my beige, sage and red decor.

Maybe I'll get off my butt this weekend and go chair shopping.

Tuesday

20 yrs ago we bought lazyboy and it survived kids, dogs, etc. I think I replaced the cushion filler after 10 years. Yearly cleaning made it look new every year. We finally gave it away because it was lovely 80s country blue.
2.5 yrs ago we had an expensive leather lazyboy sectional, lasted 2 yrs and looked so wornout I was afraid goodwill would say no thanks...I will not purchase from them agiain at all even if they tried to tell me it is made in my hometown.

Are these comments all from 2012?