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Wolf/Subzero v. Viking

15 years ago

We are remodeling our kitchen and are debating between Wolf/Subzero appliances and Viking(48" side by side refirgerator, 48" dual fuel range. I know this question has been asked before but does anyone have any thoughts regarding functionality, quality,etc. With respect to subzero, does anyone have any comments regarding the Pro48 refirgerator? Is it worth the $14,000 price tag?

Comments (11)

  • 15 years ago

    For that much money, go for the Miele - JMHO. After a ton of research, I ordered the 48" DF Wolf range, and the Miele Freezer/Fridge combo. Doesn't have to be a package, as you should get the best appliances for the job, especially at that price point.

  • 15 years ago

    Search (and post to) the appliance forums and you'll find lots of feedback on these brands. If I recall, Viking fridges have been problematic. Is there a reason you're going with one brand/company for all? You'll find most people on here suggest getting the best brand for the particular appliance instead of a brand package, especially if you're going to spend a lot of money.

  • 15 years ago

    I have a Viking rangetop (36" w/sealed burners) that's been pretty unreliable. It's had about 6-8 repairs in the 5 years I've owned it, and is having trouble again. My recommendation would be Wolf, or anything but Viking, really.

  • 15 years ago

    I just want to echo what Chris11895 said about not buying "packages". You will be spending too much money. You should look at what you need and like and buy appliances individually. Salespeople will push the packages hard - why not - less work for them, more profit margin, more incentives from the manufacturer.

    No brand excels at every appliance, so it's not a good idea to buy a package of all one brand. Many people consider the matchy-matchy look to be dated - look at high-end kitchens in Architectural Digest and you will see non-matching appliances.

    Furthermore, some appliances, particularly microwaves, are just rebadges. Wolf and Viking both use Sharp microwaves, put their own doors on them, and price them double the identical Sharp. You can just buy the Sharp microwave and save many hundreds. Also, let's say you love to cook and bake, so you want the best range, but on the other hand, to you a fridge is just a box to keep things cold. In that case, why spend--gulp--$14,000 on the Subzero. You can just buy a great Subzero but one of their lower-priced models (still expensive, but not $14,000), or even a nice Kitchenaid built-in and save thousands (this is only a suggestion, I am just saying to explain that a package of appliances is not a good deal). Dishwashers - typically they're thrown in for "free" in these packages - but if they aren't very good, it's not really "free". I myself like a middle-of-the-line Miele DW. The top-of-the-line Miele DW's have too many bells and whistles that I'll never use. As to the range, I would NOT get the Viking. There have just been too many complaints about their ranges and their ovens to take a chance. Go over to the Appliances Forum - check out the postings on the Wolf, Capital Culinaire and DCS ranges. All better than the Viking range. Hoods - make sure they have baffle filters (not mesh), and that your exhaust ductwork is 8" or 10" diameter. If you must have a matchy badge on your hood, do so, but really, you don't need to. The Modern-aire Hoods are more beautiful, the Independent Hoods are top-notch quality, and the Kobe Hoods are more bang for your bucks.

  • 15 years ago

    I purchased my appliances through pc richards where the sales manager worked with my budget and we put together what I wanted he knew what brands matched so I could get the best deal on the mix and match- I wanted the thermador double wall ovens and matching warming drawer ( IMO- all my friends who have viking and wolf have issues and service out all the time) and he helped me match the stainless color and handles from other brands to make it all work. I did wind up with the thermador DW b/c since I was buying a few of their items anyway they were offering it free. So sometimes it helps to go to a place that has a bunch of high end brands and work out the best options for your budget.

  • 15 years ago

    My sub-zero is still running great after more than twenty years and I have hated my 48" Viking range. Of course I don't have dual fuel, but the ovens have never been even or reliable and the stove top is a pain to clean.

  • 15 years ago

    Mossfern, like you, my Sub Zero is still purring along at 21 years now.
    Any probs have been quickly resolved by their incredible customer
    service. Five minor repairs in 21 yrs!

    We won't hesitate to buy another SZ for the new build. In fact, we've
    already specked the 36" over/under for the kitchen plan.

  • 15 years ago

    Well, if you're willing to gamble, there's a new, open box sub zero pro 48 for 12,500 listed right now. No tax (unless you're in GA), but you do pay shipping. I've been haunting craigslist and ebay for a sub zero BI 48. Heck, I've been even looking at the prior model SZ 48", but not more than 5-6 years old. I wonder if we can get together a SZ buying group, and get a discount. Their pricing policy is just the pits.

    Good luck!

  • 15 years ago

    I know a person with a Pro-48 and they enjoy it but I think it's a more 'ooh and ahh' thing for them. I know plenty of sub-zero owners who have had them for 20+ years and there have been very few complaints which drove the decision. I have a BI-36 side by side and so far it has been amazing. I know a couple years ago they had a bad copper batch which kind of screwed up their reputation but it has been fixed. I can't speak better of sub-zero, I even registered my fridge at maybe 1am and had a person on the phone from California (they do 24/7 customer service). Beats my Viking products (hood+microwave) which they only answer 9-5 and don't fix the problems themselves, only through distributors (who in my area are highly lacking). I'm STILL trying to get my Viking hood fixed, about 3 months after install.

    As far as a range goes, maybe I am one of the lone wolves on this page but I went with the 36 Bertazzoni range. I saw a 42 or maybe bigger, in a home recently and it is pretty awesome. I love the bert, it has power and the oven is very consistent. When you take $7-8,000 off the price of a comparable Viking/Wolf you know it may come off as 'cheap'. But honestly the bert cooks as well as a friends $10,000 Viking range. My $900 Bertazzoni wall oven cooks fantastic, as good as a friends Thermador oven which ran them 3 grand.

    Hoping this is helpful. I'd grab the sub-zero all the way, the warranty is amazing and the customer service is awesome. Everything else is up to you.

  • 15 years ago

    I have to chime in regarding Viking. I had the bottom mount 36 inch and it was a lemon. Repaired 5 or 6 times in the first year alone. Luckily we were able to have it declared a lemon just prior to the warranty expiring. They replaced it with a brand new unit. I would never buy Viking again. My MIL has a SZ for 25 years and it is going strong. She replaced the wire shelves with glass a few years ago and maybe put in two new compressors over its life span. She is very picky and wants to get a new one when I get one for my kitchen. Go online for appliance reviews; it was then I discovered what a huge problem Viking had with that model fridge.

  • 15 years ago

    I have one of the SubZeros that had the bad copper. It was not an inexpensive fix($600), but I am still very pleased with the refrigerator in general. Food does seem to last much longer and the temperature consistency is very good. It is also extremely easy to keep clean because the inside is so well fitted.

    I am a little nervous only because when I need a new one
    its a 27" integrated model and that is an unusual size so its my only option, and I may not have the disposable income needed at some point down the line.

    Does any like Viking? Its a shame they seem to have such poor performance, because Viking is the only appliance line that comes in so many colors. I know thats not a reason to buy an appliance, but it would be nice to have so many esthetic options on a product that worked better.

    Is Viking the (former) Jaguar of the appliance world? There used to be a saying about Jaguar Q:"How do you keep your Jaguar on the road?" A: "Own two." meaning it would be in the shop 50% of the time. But it still sold...