I got the putty stick touch-up with my cabinets too. I assumed that was all they had. But I did take one of the cab doors to the paint store and had them color match some regular paint (I painted all the molding, bought separately) and I have used that for touch-up where the granite guys caused scratches on the frame edges. The nail holes on the crown molding are so small, though, I thought the putty stick worked pretty good on them. What does your builder not like about the putty stick? Has he tried it?

Mine came with something, probably the same as yours - I haven't checked it out yet and can't right now as the granite installers are in there now. But what I did do, is order a pint of stain from Thomasville, for oopsies and for some other trim that we'll install ourselves. It was NOT cheap though - I believe about $40 for a PINT!