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joaniepoanie

Granite problem 2months after installation

14 years ago

After my granite was installed, I did notice some areas that were "green" but just thought it was part of the stone and that I just hadn't seen them when we bought the slabs, thinking it was impossible to examine every square inch. After reading about "green bloom" on here I thought this might be it and emailed not so great pics to Stu Rosen as recommended here. He thought it did look like green bloom and to contact fabricator. Also this week, I was cleaning and noticed a tiny chip on the front of the counter and a small crack at the top of the backsplash. I don't think we caused the chip since DH is gone all week and I don't cook for myself and we seldom cook on weekends either, so no pots and pans constantly being thrown around. I contacted fabricator today via email and he said this is not under warranty and it will cost $75 to come look. Does this sound right to everyone? Shouldn't the installers have known The green bloom was there,told me about it and tried to fix it then? Am I a dumb consumer for not knowing about green bloom? I can see where the might not have noticed a small chip or crack. They will be coming out again in a few weeks to measure and install a vanity top out of the same granite. Would it be OK to just have them look at it then? Thanks for your help!