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Problem with granite install

16 years ago

After 6 mos of searching I finally had my granite installed yesterday. Overall everything went pretty well except for the 16 1/2" bar top behind the sink. My plans (and the previous piece) call for a rectangular piece 16 1/2" x 76" which gives a 1 1/2" overlap, like the rest of the counters. They brought that piece in last and I noticed that the far outside corner was really rounded (maybe a 5" or 6" radius) but I thought maybe they did that so people didn't bang into the corner. Then I forgot about it and since it was in the far corner of the kitchen, I didn't really notice it until after they left. The wall that the bar top is on has a 13 1/2" return so when they curved the corner, the edge of the counter comes to within 1/4" of the wall corner. I thought that looked off. Then I noticed that the overhang behind the sink was only 3/4" on that end and 1" on the opposite end. So when we add the tile backsplash, it will vary form ~ 1/4"- 1/2". Not only is that really narrow but won't that disparity look pretty obvious?

My husband thinks they probably chipped one corner and curved it to salvage the piece. Then they had to pull the counter back farther to cover the corner.

I know I'm anal and notice stuff that other people don't but these are legitimate that should be addressed by the fabricator, aren't they?

Here's my second problem. I really love the piece that's there. I wanted the counter as light as possible but I also wanted some nice veins in the island so I laid it out so that the bar didn't have major veins or dark patches and the sink cut-out took care of another dark area. The only remnant from my slab that would cut out has a heavy vein in it and a section that has a bunch of dark splotches in it that I don't like at all. It is 25.5" wide so they might not want to use that anyway but I don't know I don't know if they have any other remnants that would work.

So... if I kept the slab that I have and had them straighten it out so it is 3/4" overhang all across (which would only be 1/4" after the backsplash), would that look dumb? Does the rounded corner just barely covering the corner of the wall sound strange to you too?

Comments (16)

  • 16 years ago

    It doesn't look right to me. A better close up of that problem corner would help, but if it looks obvious to you now it will be bugging you forever. Have them come back and look at their work. Either your husband is correct and they chipped the corner during fabrication or they didn't do their measurements correctly.

  • 16 years ago

    I'm no expert but it looks off to me - I'd have them replace the entire piece.

  • 16 years ago

    I agree with weissman. They should make it right.

  • 16 years ago

    Here's a picture of the end of the counter from underneath. The overhang is 1 1/2" at the end of the wall, 3/4" on the left side. Then the curve just clears the corner on the right.

  • 16 years ago

    Thanks for the second picture. It really makes the problem clear. The piece should be removed and another created if the fabricator has the right stone. The installers should have seen the problem and taken the piece back to the shop - or they did see it and are trying to pull something on you.

  • 16 years ago

    Since the piece is pulled over just enough to cover the corner, I assume the installers noticed.

    There were only two slabs of this left and someone else put them on hold while I was there laying mine out on Wed. I don't know what would be available from that. I know a 113" x 25.5" strip from my slab was left when they cut mine on Fri but I'm sure they won't want to sacrifice that standard counter depth piece when I only need 16.5" width. Plus I purposely avoided that section of the slab because it is dark. They cut a job out of that material last week so I'm hoping they might have a strip leftover from that that they could use.

    What if they say they want to cut off the curve and add a seam to get it long enough? Would it be unreasonable for me to refuse? I typically wouldn't get a seam in a 76x 16.5" piece. I'm just trying to figure out what is fair before I contact them.

  • 16 years ago

    If you really like the piece of granite, and are ok with the curve (just don't like the barely-there overhang at the corner), maybe they could cut a 1-2" or so wide strip of granite (by your 16" depth), and then seam that in to the far end of the bar. Then they would have the extra length they need to get the curve further off the corner of the wall, or maybe even recut to a shallower radius.

  • 16 years ago

    I think the curve is wrong and having a seam to lengthen the piece still wouldn't correct the curve.

  • 16 years ago

    Stand your ground - it's obvious that the rectangle that you wanted - got botched.

    They (the guys who did the work) are hoping that you'll accept the work as is -
    the ball is in your court now - IF you can live with the difference in the look that's
    there - versus the look you really wanted - God Bless You!

    If it were me - I'd be calling for a re-do & hold their final payment until it
    gets done right - to YOUR satisfaction.....

    Oh yeah - I would NOT accept a seam in the piece either.

    just my .02 cents worth - make them re-do it right this time.....

    kevin

  • 16 years ago

    "maybe they could cut a 1-2" or so wide strip of granite (by your 16" depth), and then seam that in to the far end of the bar."

    Yes, that's one of the options I am wondering about. They'd have to replace 5" to get rid of the curve and get the counter in the correct location. I wouldn't normally expect a seam in that piece but that might be an option IF they have a piece that would match well enough to get a decent seam. Although I spent 6 months looking for just the right granite in order to avoid seams!

    Well...he just called- the minute they opened, so that's reassuring. He asked how much it bothered me and if I wanted a discount or wanted it replaced. He also offered to have a carpenter come and see if they could cut a little off the return leg of the wall or something. That sounded like a potential option but then I realized that would leave a gap in the hardwood floors that we just refinished. Then he offered me a $300 refund. I would think that would cost more him more than replacing an 8 sf piece of granite from a remnant (and I'd still have a counter that is off). I asked if he had any remnants from other slabs that they could cut it from and he said he had 1 or 2 that he thought were big enough. He's going to pull them for me to look at later today. We'll see.

  • 16 years ago

    well, that sounds pretty promising. He did call you, which is a good sign that he wants to make you happy. I'd go for the replacement, especially since getting no seams was important to you. If you settle for less, it may bother you every time you see it.

  • 16 years ago

    Kevin: Our posts crossed in cyberspace. Thanks. I was hoping you would respond. So you don't think I should accept a seam either? I obviously didn't want one but didn't want to be unreasonable either. If they have a remnant that is less than 22.5" wide they can only use it for a bar anyway and they'd potentially have my piece to use on a bar somewhere else, right?

  • 16 years ago

    mdod - you're too concerned about them :-) They screwed up and need to make it right and it sounds like they're planning to do so. Don't worry about whether or not they can reuse your piece - that's really not your problem - you paid for your job and it should be done to your satisfaction.

  • 16 years ago

    I agree that the best solution would be to replace the whole thing --- I suggested the seam at the other end if you can't find another piece of granite that is acceptable to you, but if they're willing to replace it and you can find another piece that will give you a seamless surface, that's the best choice!

  • 16 years ago

    It's nice they're willing to fix it. I hope you can find another chunk that looks like that (but a little bigger of course!). It's a great stone for that spot!

  • 16 years ago

    Thanks for all the comments. They had two remnants that would work and set them out for me to look at after work last night. I hate to use either of those because cutting my piece would waste a lot of stone. I offered to wait to see if they could cut it out with less waste when they cut the two remaining slabs they have. I've had my old counters on top of the new cabinets for 6 mos while looking for granite and we've got plenty of other work to do so waiting a little longer won't hurt me. I'm just thrilled to check granite off my decision list!

    Now on to the backsplash-ACK!