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melissastar

keystone cops

15 years ago

I can not believe what a nightmare this kitchen remodeling has turned into. I know so many people have REALLY major unexpected developments...rotted subfloors, broken sewer lines, etc...that cost $1000s to repair. Thank goodness, I haven't run into any of those, but I feel as if I'm in an old black and white movie with the keystone cops running around accomplishing nothing. My house was demo'd in April. My kitchen is STILL not done.

Every week, every day it's another stupid story. Last Friday, the plumbers only half completed installations because the cutout in the soapstone counter wasn't quite large enough for the Kohler cast iron sink and the powder room vanity table was too tall. The cabinet maker said, he made it tall he could be sure it wasn't too short and would cut it on site. But, of course, he wasn't there to do it when the plumbers came.

So the plumbers were due back today. I insisted the cabinet maker deliver the vanity back before I left for work this AM so I could be sure it was there. He did. The carpentry guy was supposed to be there this AM to sand off the edge of the soapstone counter. Now I just got a call from the plumber to say....no one is there, the vanity rocks and the kitchen sink still doesn't fit in the counter cut-out.

Where is the GC, you ask? And why isn't he taking care of this? He's half the problem. He's made so many mistakes, passing along incorrect info, requiring redos, that the subs and I have for all practical purposes cut him out and are communicating directly trying to get the job done. Not to mention that he's managed the job so badly that now some subs (who are all great, by the way) won't come back until they are assured by me that the job is ready for the next step and that I can assure them that they'll be paid promptly.

No, I can't fire the GC. The financing I have requires an approved contractor and it would run out before I could get another contractor lined up and approved. So, we're all just trying to get the damn job done with as little interference from him as possible.

Sorry for the vent...I am just SO frustrated!!!!!

Comments (4)

  • 15 years ago

    Oh my gosh, I am so sorry to hear about this! I'm sending you cyber support. I can't imagine your frustration. You have been patient for far too long. April? How long was it supposed to take? Usually I recommend wine at this point, but it's only 11a.m. at my house. But maybe it's later at yours so it might be OK!?!

    There sure are some cr@ppy GCs out there. Are you going to have to pay him his full amount even though you have taken over the management of this project?

    Stay strong. Deep breaths. Lots of them. Take a walk around the block.

  • 15 years ago

    Oh, Melissastar, I am so sorry to hear of your troubles. Just this past week I was at my wits end with our GC and project and wondering how all the folks in Gardenwebland were coping with their set backs. I wasn't handling it well and just wanted to scream and cry.

    I have no words of wisdom for you. I can't even handle my own troubles. I just want you to know you aren't alone. And as we see each new beautiful kitchen posted we just have to remember we, too, will be at that point one day soon. Hang in there!

  • 15 years ago

    hi Melissastar, I'm also living a nightmare and wondering is there a life lesson I'm suppose to be learning here?? My contract was signed in July...my husband and I started the demo in August for a simple little kitchen update. The update is for new uppers/reface base cabinets, take out soffits,new garden window(which was dropped the day before the Sept install date-so a new custom window had to be made-took a month)refinish hardwood floors in kitchen,family room and entry way,new sink,faucet,countertop-just a few things. In October, I joked I hoped it would be done by Christmas. ha! I was assured would be done by Thanksgiving. Well, Christmas is comming and my frig is in the laundry, my DH keeps moving the oven from dining room to the kitchen because everyday we are told something is going to be happening and it pretty much doesnt. Cant use the dining table because it is my mock kitchen cabinet area(along with the garage and the tops of the washer/dryer). The cabinet doors were just brought to the house today-says he will be back on Monday.
    This was suppose to be a project to help us get over the unexpected deaths of my in-laws,an empty nest and the 11month old puppy being put to sleep. In the mean time the kids have both moved back home to enjoy this mess of plastic covering all the doorways while we wait for something to happen to the hardwood floors.
    I keep thinking I should have started a blog...it has been unbelievable...
    Good luck to you. Sorry I rambled. Once I got started I couldnt stop! But I think I feel better-for the moment :)

  • 15 years ago

    I sent my sister a thread from this site because it had a cool litter box and she's an animal person. She replied:

    "The inspector showed up today, so our patio and walkways are being poured tomorrow. Bit of a shame that part of the stuccoed block wall nook that was constructed for our trash cans had to be knocked down and rebuilt because someone didn't measure properly and it wouldn't fit all of the cans. Honestly, I don't know how this is actually getting completed. [husband] talks with [GC], our contractor. The workers go at it. At the end of the day [husband] tells [GC] that there is a problem or two. [GC] says no problem and then they do it again. Job security I guess.

    The spa patio cover was supposed to be freestanding on four posts. When the day to dig arrived, [GC] finds out that the county has just changed the rules: move the cover 10 feet away from the house, or remove two uprights and attach it to the house.

    They dug two enormous and deep holes for footings (which [little dog] fell into twice - poor vision?). [Husband] pointed out that they were too far distant from the house for the spa cover to line up with the existing patio cover. [GC] says Oh you wanted them to line up? In order to keep the job on time, let's wait until the inspector approves them, then we'll fill them in and relocate them. Inspector approves, then [GC] realizes that, because the cover will only span 11 feet, not 17, the enormous footings aren't required. So tomorrow they fill in the inspected holes, and in the end mount the posts on top of the patio. Honestly. We trust [GC] and he seems to have sharp, hard-working people, but somehow I thought it would be more organized. And no one can tell me just what color all of this concrete will end up being. I'm praying that [husband] remembers what colors I kept pointing to in the samples, and then praying that the work boss will actually make that happen. In the end I'm preparing myself to smile and say how great it turned out because what choice do I have after it's on the ground?"

    So, yeah, Melissa, Keystone Cops.