smallsea : When I posted your video, of which I saw on terrylove forum, I didn't realize you had already posted here. I wondered why there weren't more responses because that is quite amazing but they had already seen it.

Did you get a new sink from them? Or at least some compensation for your terrible experience. I'm sure it made you feel better to know that other people had the same problem so you knew it wasn't your install. We are doing our own kitchen too so I know how this would have upset me.