Your posting offers no information on the conditions your plant is experiencing. But I will put it succinctly.

Cycas revoluta is not a good "houseplant".

They want to be outside. They prefer a subtropical Winter (cool even chilly temperatures but protection from hard frost) and long, warm to hot subtropical summers. Slight to moderate frosts are not a problem for them btw. They want a well-drained soil with plentiful moisture in the Summer growth season. They grow seasonally. So typically they will show a growth spurt from Spring into Summer (assuming they are summering outside). In my zone, they will push one growth spurt per season (so maybe up to 20 new leaves will develop in a season). In Florida, they can push two growth spurts. Mine get wheeled out in early Spring (March) then wheeled into a sheltered area before a harder frost (December). So, March through November they are outside, basically, in full sun with maybe a bit of protection from the hottest sun. Indoors, there is not sufficient sun for the foliage to mature and growth indoors is actually deformed. Mine are kept cold enough in the Winter months to inhibit growth. The cold temps also reduce problems with scale and mealy bugs with this species.
Sorry I can't be more optimistic. I have other species of cycads but these too don't get into the house. Maybe someone might suggest a species or genus of cycad more tolerant of home conditions. I happen to really like Dioon but don't know how they would do in an average home.Good luck!

Thanks so much for your response. I had a feeling the plant was not thriving because it wasn't in the right conditions. To be more clear about how I'm keeping it, it's right next to a window in a fairly warm room--about 20-25 C (70-77 F) at all times, and I water it every 7-10 days, fertilizing a few times a year. This was the first plant I ever bought and I did so without any research as I was in my early 20s and had never owned one before. It is still kicking, but I guess based on this information that I should not expect it to ever really thrive.

I will try re-potting into a bigger pot at least, and I will keep it right next to the window for the brightest possible conditions. I wish I could just plant it outdoors, but I live in Toronto, Canada, and our winters here drop to -15 C (5 F). Even keeping it outside in summer is not an option because I don't have a yard, alas.

Thanks again for your help.

This post was edited by oxford_pictionary on Thu, Feb 5, 15 at 17:53

Well the good news is you really can't ever kill a cycad.There is a good article online by Tom Broome.They are traced back to prehistoric times.They can grow for over 100+ years.There are some really large examples in St.Augustine.As far as your situation goes -well yes put in a bigger pot.Cut back on fertilizer.Don't need so much.A very little goes a long way for such a small plant.Would only do 1 × a year.Could be causing your burnout.Also in warmer months move away from window.Sun being magnified thru glass.Will cause burn.