Post a photo? I wouldn't use ice cubes. Room temp. water. Also, how much light does it get? Do you feed the plant? If so, how often? With what?

I haven't been using ice cubes for a while now. I use water. I have bought a new pot that drains but haven't done it yet. I plan to do that this week-end. I have orchid potting soil (bark) to put in it.

I see roots in there and they don't look in anyway rotted.

What do you mean by "new root growth", the roots are underneath the bark. Misting the plant?

Found out one reason why the leaves are drooping. I took out the plant to repot it this morning and it had more water in it that I had expected. I had read that if the roots were a white color (which mine were at the top) it was dry. So I gave it some extra water. You could tell the roots have had too much water. I repotted it and will not water it for awhile as the roots were really wet!! I put it in a great window where it will get more sun. Also put it in a pot that drains!! This is what doesn't make sense to me? It showed signs of being "dry" and it was so wet!?!

The roots should not be white or brown. They should been green with a thin, white, fairly translucent skin around it. When watered or misted, the roots turn green. Fully white roots are too wet. Brown or shriveled roots are too dry. In bark mix, I typically water my Phals twice a week letting all water drain out. There should be no standing water in the pot.

I thought I read that if the roots weren't green they were thirsty. I didn't know that white meant they were too wet. I am going to go a bit without watering because it was too wet. I have brown and shriveled roots and I guarantee it wasn't dry by any means. I am guessing they were rotted. When the roots become green again, I'll water. Thanks!

Green roots are normally wet, gray are dry.

The drooping leaves are not a good sign. Dry roots exposed to air are silver gray with reddish tips if they are actively growing. They turn green when watered. I thought white roots would be found in the middle of the mix where they were not exposed to light.

Maybe if you describe your growing conditions in a bit more detail you might get more help.

Spring is just around the corner and that may help the plant revive.

That makes more sense. The white roots were above the potting soil. The ones below were wet and wrinkly. I have repotted it in a pot that drains with Orchid Potting Soil. It is completely covered with bark. I am encouraged because I have made some good changes. Plus, it has a very healthy growth on the stem. I am also going to make sure it gets lots of light.

I will wait a week or so to water so that it can "dry out" a bit.

thanks!

Don't wait to water it. Give it two or three days, then put it in the sink and run the faucet through it. The water will run right out the bottom, and the bark will absorb some some. Make sure you pour out all of the water. Orchids need humidity around their roots (they do NOT need to sit in water for days, so make sure there's no puddle at the bottom). Letting it go completely dry is not what it needs. You've fixed the major problem, which is great, but don't swing so far in the other direction now.

What I meant by new root growth is that new green bumps or extensions with green or red tipped growth as in these pics.

Bumps or baby roots

New root growth

Any roots that are squishy are waterlogged and rotted. Brown dry roots are probably dead. They likely won't revive. These old roots, however, can serve to hold the plant stable under the mix, keeping the plant from jiggling. This will allow the new roots to grow without disturbance. It's imperative that the new roots are kept from breaking until they are at least 4 inches long. Not too worry, tho, because once it starts, phalies can throw out a-lot of new roots.

The plant needs moisture. Misting leaves and surface of mix every day will help it along as
long as it's not cold water in a cold room. Leaves can absorb water. If your plant is in a window, better not to mist late in day when temps drop. Mist when sun is on it. Misting will, also, encourage new roots to grow towards the moist surface of the mix. Just check it's not staying wet (especially in the crown) if temps get cold. Cold and wet are a bad combo because rot can ensue.

Thanks everybody for your help! This has been great!! It has now been in it's new "home" for about a week. I ran water through it and then put it back in the saucer below the plant. It is sitting in an east window. It seems to be a little "shell shocked" but I'm encouraged that it might pull through. For sure it had way too much water on it. I will mist it during the day when it's warm, mist the leaves also. I think because I have new growth on the "stem" and have little "bud" type things on the stem, it will survive this ordeal. It's funny that I have a friend that has the same plant, in the exact same container as mine, watered the same way and amount, and it is looking great!! Go figure!

Thanks again, I'll post a picture when it looks better.

Once the leaves go limp they will not stiffen back up.

Good luck!