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mom4grlz

Help - Countertop installed and imperfect

11 years ago

I just had my kitchen countertop installed. It's a product called Australian Dream. It's unclear whether it is a marble or a quartzite. It's beautiful and I'm very happy with my choice. Unfortunately, a couple of days after it was installed we started noticing many imperfections in the surface. Etched lines, a couple of small empty spots and several spots that look like they've been filled in with some kind of putty or something. The overall look is still beautiful but I'm wondering if these imperfections are to be expected or whether the place I bought it from did a lousy job finishing it for me. Am I justified in complaining? Any point asking them to try to repair? Should I possibly ask them to replace it (not that I'd count on them to do so - I've already paid in full ) ?

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