The problem is with the soil and not the plant. You need to pour water below the plant leaves and thoroughly drench the soil. Make sure the water is pH neutral or slightly acidic--absolutely no alkaline water (if not sure just use room temperature bottled water for now). Then go out to your nearest gardening store to buy a bag of african violet pottling soil and one bag of perlite (can also buy it online). Then mix 1/2 cup of soil with 1/2 cup of perlite and repot this plant. You'll need to completely soak the current soil, so you can pry it off gently and pot the plant in the new, better quality soil. A watering cord/wick can also help maintain perfect moisture for the plant. Good luck!

Thank you both! This pot is a 4" pot and it is potted in African Violet soil. I will water beneath the leaves and see how it does!

I'm with 4bloosoms. Your potting mix looks too heavy. I would amend it with the perlite. African Violets love light porous media so the roots can grow freely and breathe. Heavy soils can more readily saturate with water and drown the roots, causing them to rot.
Having said that, I'm always paranoid I'm going to overwater mine! So, even though I don't wick water, I always cut my AV mix with 50% perlite! I'd rather water a little more often than lose my plants! ;)

the other thing, especially with wicking (self-watering), is that you want to pre-moisten your mix before using it. once peat is dry, it is very hard to moisten again, and that's even harder to do once it's around the plant.

+1 on adding perlite.

Karin

The perlite is a great tip! I assumed the AV soil would be good to go, but my newness is showing lol. I'll have to pick some up after the weekend. Unfortunately, I work all weekend, so I won't be able to switch pots and soil until Monday. Do you think waiting that long would do more harm?

A question about the pot as well - Su mentioned it looked a bit large. Should I spring for a 3" pot instead?

if you're not in a hurry to see blooms, and lighten the soil with perlite, it should be fine in that pot.

reasons you're "supposed" to use a smaller pot are that they do tend to bloom better if pot bound, and a smaller pot holds less water, so the plant is less likely to develop root rot.

i have AVs in dish gardens and fish bowls (as in: lots of room for roots) and they do just fine, as long as they don't sit in water....

if you can't repot until monday, just make sure you don't drench the soil in water, and you should be fine. (there's a tricky difference between "moist" and "wet").

Karin