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is my new Toro SR4 missing something?

11 years ago
last modified: 11 years ago

Below is a link to a short video clip I uploaded to show how my blade clutch cable pops off during the middle of my lawn mowing. Toro phone support claims that I am not missing any parts. The dealer I purchased it from claims the same thing. Neither have actually seen it though yet so I thought I'd ask here first before making the long drive to the dealer. The mower is only 3 weeks old.

https://youtu.be/-sNmlnFjta8

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