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rivahgal1

brand recognition - Miele vs Wolf

11 years ago

I am replacing all of my appliances, and mine is not a trophy kitchen. I love the performance of both Miele and Wolf for ovens (combi and regular convection) and rangetop, so I am somewhat torn between the two. We will only be in our home another 3-4 years, so I do wonder if I should take brand recognition into account when making the decision. Wolf would be an obvious selling point, but Miele... maybe not so much to those who aren't seriously into cooking as I am and ARE interested in a trophy kitchen. What do you think?


Forgetting about the "resale" issue, I feel it's almost down to style given both companies are mega. I love the looks of the Miele... especially the look of the combi oven over the convection (and probably warming drawer). I also love the Wolf M Series Pro, but I am not as enthusiastic about the appearance of the combi/convection stack. The Transitional is more clean-lined like the Miele; however, I find those particular tubular handles a bit too dainty.


I sooo want to make these decisions this weekend. Ugh.

Comments (21)

  • 11 years ago

    I think people tend to worry too much about resale, unless you were putting the house on the market now, or building it for spec.

    If you are going to live there 3-4 years, I'd say get what you want! By that time those appliances might seem outdated to a new owner anyway.

    Although, I do agree that Wolf is probably more recognized mainstream than Miele...

  • PRO
    11 years ago

    4 years is a long time time to live with something you don't love, especially when you had a choice to get exactly what you wanted in the first place. by reading your post, I get a sense that you would "settle" for Wolf, mostly because of the perceived resale value down the road. As mentioned, I don't think the appliances brand (both being somewhat high-end) will be a deal breaker in 3-4 years.

    Get what you really want, enjoy it, and worry about resale when the time comes! Who knows, by then Wolf might be over-played and Miele will be the next trendy thing to have :)

  • 11 years ago

    I did a renovation for resale. I got what I wanted and what I thought was sensible. I was certain the kitchen would be a selling point as most are. Overall the kitchen looked very glamorous. I had marble counters an beautiful finishes. Appliances were European but not super high end.

    The sale went to someone who didn't care about the kitchen and bought for location. He liked the overall style.

    What I also learned is what a new buyer doesn't want they rip out and replace. It doesn't matter how much it cost the PO or whether it is better than what they are putting in by someone's judgment.

    Meanwhile, you must live there and use the appliances. Get what you want and what you love. Any brand can have a selling point. But over all it's the newness and the fact that the work is done that makes a difference.

  • 11 years ago

    I have a Pro M double wall oven and I love it. It is not in a stack with a combi, however. If you look on the Wolf website there is an M Combi oven that has the heavier bar handle to match the Pro M oven. Also, Wolf is coming out with the Contemporary model of wall ovens and they are handle-less. They also have a combi to match. You might check when they will be available.


  • 11 years ago

    Thank you all for your comments. The truth is that I am anti-Wolf. If I were to do double ovens, I quite likely would do the Wolf Pro. I just think the knobs may look goofy in the middle of the stack should I go with the combi/convection stack. I've seen photos on here that aren't too bad in the black. kalapointer - yes, I do realize there are matching combis for the Pro, Transitional, and Contemporary. I believe I might like the Contemporary, but it won't be available until December. Plus - unlike the handle-less Gaggs - there is no "groove" on the side of the door should you ever want/need to open it in that way. It's touch or bust :) Maybe not a problem.

  • 11 years ago

    I don't think there is too much difference with miele and wolf for brand recognition especially for wall ovens. Pro ranges some may notice because of the red knobs. The one thing in a kitchen that in my experience has made a difference is a sub zero fridge. Seeing that makes many buyers feel that the house is nicer than it actually is. For that reason i would say that if one is making the investment in a pro fridge sub zero is a good way to go.

  • 11 years ago

    The red knobs on the Wolf M Pro are plastic and won't match the red on the range. I personally don't like the way they operate either. I prefer the transitional, but you are correct that the handles are very different than the pro. They are both excellent brands. I've been looking at Wolf--I love the 48" range top with grill and griddle....one of few with a grill. But for ovens, I am planning another look at Miele. Especially for the steam combi since it has a broiler that Wolf doesn't. But I'm concerned how the handles will look right next to the subzeros........I would not worry about resale. Both are good and either should weigh equally for resale, neither have much influence on your homes market value.

  • 11 years ago

    JK, I believe the red knobs do match the knobs on the range. I know they don't match my range top which is 5 years old, but that is fine because it is close enough.

  • 11 years ago

    I bit the bullet and ordered the Wolf M Pro CSO w/ black knobs... plus single oven and warming drawer.... and the rangetop. It was a really tough call over Miele. At least these months of obsessing and research are over :)

  • 11 years ago

    For me, Wolf is just too on trend right now and I don't like the problems they've had with their ovens. I'm putting an all Miele kitchen in. Similar to what my wife's doing with the rest of the house, she wants what's going to be in 3-5 years from now.

  • 11 years ago
    I questioned my appliance rep yesterday....their company also services Wolf and I was told that the metal on the bottom of the ovens was thinner, and caused to ceramic glaze to crack. I was told they have changed to a thicker metal and they have not seen any problems in many years. That isn't totally consistent with reviews I've read, but a little reassuring. I'm going to take another look at Miele, but I'll probably go with Wolf and hold them accountable for any problems! Any experience with their steam oven?
  • 11 years ago

    I'm going to take another look at Miele, but I'll probably go with Wolf and hold them accountable for any problems

    Good luck with that (according to many posts on this forum, they haven't taken responsibility for the oven chipping problems)

  • 11 years ago

    "J K

    I was told they have changed to a thicker metal and they have not seen any problems in many years. That isn't totally consistent with reviews I've read, but a little reassuring..... I'll probably go with Wolf and hold them accountable for any problems! "

    I assume you have read the threads here on recent problems with blue enamel so if they don't tell you the truth, how is that reassuring. That seems like an additional red flag to me. I am curious how you think you can hold them accountable short of bringing legal action which is expensive and time consuming. They will service your appliance for the 2 year warranty period and in some circumstances that can be extended to 3 years. After that it becomes a profit center for them. If they were stand up, they would acknowledge the problem, figure out how to fix it even if it required abandoning the blue enamel and make good for all customers who have been saddled with these issues. Instead if you are out of warranty they won't tell you how much it will cost to fix and will only guarantee the part for a year. If that part fails, could be paying the unknown amount in a few months again with them only giving you the part and more money for them.

  • 11 years ago

    Boy,this really stinks. I finally make a decision and now get all of these negatives about Wolf. Ugh. Yes, I know about the enamel in the older models, but - as far as I know - not one person with an M series has had chipping issues. I would imagine that EVERY person who had an E or L replaced by an M because of chipping enamel must have run the self-clean right off the bat to see if the problem still existed. So far, I've not read anything negative about M. As I recall, Miele had significant temperature issues a few years ago, but they have resolved those. I would assume that any reputable company will resolve an issue as significant as the enamel chipping.

  • 11 years ago

    The M line is so new that problems may not have popped up yet. I believe they designed them so the enamel is easier to change when it does fail. The salespeople won't even admit to the problem. The salesman I was dealing with said he never heard of any issues. I told him about this forum where he could see the posts, but he seemed disinterested. And this was someone who up until then impressed me with his wealth of knowledge.

  • 11 years ago

    "reis1

    I would assume that any reputable company will resolve an issue as significant as the enamel chipping."

    If it is fixed in the M and who knows it might be they are still selling the E and DF ranges. If you had an E that chipped, you have to pay 2G I think to upgrade to M to get one that is supposedly fixed. Of course they deny there was ever a problem or it was fixed years ago. Draw your own conclusions.

  • 11 years ago

    My discussion was with our local appliance company that services them and based on their experience with service, they have not seen this issue in years. Granted, they are interested in selling Wolf, they suggested, as I read, that it is best to go back to your distributor or salesperson and let them work with the vendor to resolve issues. They also confirmed that the 60 day warranty on cosmetic issues about which I've read was not true. (I still need to verify.) I have also read that they have made the bottom of the oven easier to remove and replace if needed.

    It seems like there is an issue with any brand. I'd trust Wolf to resolve issues before I'd trust the big box brands or any companies dependent on overseas parts. My builder had a client that always ordered sub-zero fridges, Viking cooking and Bosch DWs. But that was a few years ago. Now Viking was purchased and many employees in a small town laid off.....those who really knew how to make the products and quality has since suffered. Seems you will hear good and bad about any brand. I hear that some don't cook evenly or have problems with doors. Every consumer should expect a product to work as advertised--especially with a Wolf price tag. Seems there are no perfect brands. Though I do hear similar complaints, so yes, I am concerned, but I'm not sold on any better options.

    I like Miele, except for the fridges--they are too tall for me with the compressor up top. And with the ovens next to the fridges, the handles won't work well together. Thermador ovens come with a pro handle and could next to Sub-Zero, but I've heard issues there too.

    I'm at a point where I need to make a decision too. I'm doing a 48" range top with grill and griddle--Wolf. Considering a single convection oven plus CSO and warning drawer with a drawer microwave. I think I heard Miele has a broiler where Wolf doesn't, but steam ovens are not self cleaning so I would think that would be messy to clean.

    riese1--will you have a regular oven in your kitchen, or only the CSO?

  • 11 years ago

    Wolf and Miele have different looks. Get the one that looks better in the kitchen if resale is crucial.


  • 11 years ago

    J K, I will have a Wolf convection oven under the CSO, and I will also have a Sharp convection microwave that I can use on those rare occasions (if ever) I need additional baking space. I don't use a microwave much and probably will even less when I have the CSO, but my kids do when they're home... so I thought it would make sense to kill two birds with one stone.

    As I will have the regular oven, I'm not concerned about the broiling. I don't broil much anyway, but I always have the other oven when I do need it.

  • 11 years ago

    "My discussion was with our local appliance company that services them and based on their experience with service, they have not seen this issue in years. Granted, they are interested in selling Wolf, they suggested, as I read, that it is best to go back to your distributor or salesperson and let them work with the vendor to resolve issues. They also confirmed that the 60 day warranty on cosmetic issues about which I've read was not true. (I still need to verify.) I have also read that they have made the bottom of the oven easier to remove and replace if needed."

    Ii think these people say what they think you want to hear. I asked the repair company how often they do these repairs as they have to take the range apart and it is delicate to get everything back together. They said they have done them many times and they usually take 4 hours to do. Somebody is off on that and my guess is the truth is somewhere in the middle.

    Yes it is best if you can go back to your dealer for these issues but did they tell you what to do when the dealer has closed or does not carry the line anymore? Wolf will stand behind their enamel for the two years. They will provide excellent service during that time frame or even shortly afterwards in some cases. In the past one person here had their enamel chip at 4.5 yrs and for a nominal fee they replaced double ovens. When I brought that up to Wolf as a previous example of their service they refused to consider it. It seems to me that there has been a change in the level of service they provide now. It has been my experience that "Decades of service" and "empowered to resolve any issues you may have to your true satisfaction" are just empty sales pitches. If you do need to pay for repairs yourself you have to use their people so no getting bids. You just have to put up with their "we can't tell you how much it will be" nonsense. To show how it can go, I have an Electrolux wall oven that had the same blue enamel issues and required a new liner. I got a bid that was about half of where Wolf would start. I could have gotten more bids and paid less but I liked the service company and my service agreement paid for it. Electrolux also has not had the ongoing issues Wolf has had so it seems they fixed theirs It bakes about as well as my Wolf oven. I bake quite a bit mostly cakes, sometimes tiered, cookies and pastries and would buy Electrolux again in an instant.

    If I were going to buy Wolf now I would try to get a ten year warranty if possible and read it carefully for any exclusions. I would be wiping the bottom frequently with a white paper towel to check for any blue glass shards so you can get it fixed under warranty. I cleaned my range oven a few times with no problem that was readily visible. After the third or fourth time is when I noticed it.

    Good luck with whatever you choose and let us know how it works out.