I bought some roses from J&P this spring. The bareroots failed to grow. So I wrote them an email 2 weeks ago about it obtaining the email address from my order confirmation page. Well today I called and they said they never received it. The reason is that they changed their email address to info@jackson&perkinscs.com They added the "cs" to the old email address so their old address is no longer valid. So anyone who wants to send correspondences to J&P. make sure you get the correct email. Otherwise they would not respond to you.