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gw_oakley

Do you have this beef with UPS?

10 years ago

About 30 years ago when Spiegel catalog was the place to order fine home furnishings and fashions, lol, I learned to never order area rugs online in the summer. I ordered one from Spiegel and when it arrived the plastic wrapped around the rug had melted into the rug! All because it laid on the floor of the UPS truck where it gets hot.

BTW, Spiegel is still in business. I didn't know that!

Today a gift I ordered was delivered by UPS, and we have gotten nothing but fantastic service from them. When the driver handed me the package he said it was warm because it was laying on the bed of the truck. When I took the package it was very warm, not just warm.

It was a special remote to go to an xbox game. This remote cost $70. Halo 5 for Xbox One if you're interested. :) I'm hoping there is no damage but I can't find out until Christmas Day.

Tell me, if the remote doesn't work...I have no idea if batteries are inside...I suppose Amazon will take it back?

Common sense, people! People with little to no common sense is my biggest pet peeve.


Comments (25)

  • 10 years ago

    I wouldn't worry about it not working. Keep in mind that remote was probably shipped here from China in a storage container that got a lot hotter then an UPS truck.

  • 10 years ago

    LOL! I bet you're right!

  • 10 years ago

    Yes, Amazon will take it back. In this case, there is no way for the UPS driver to know what is in the package and what should be on the floor or not. I do think there is a time limit for Amazon though so if it does not work, have the recipient get in touch with them as soon as possible.

    Oakley thanked tishtoshnm Zone 6/NM
  • 10 years ago

    If it was fulfilled by Amazon you have 'till Jan 31st.

    Unboxing video shows the batteries are separate .

    Oakley thanked 4boys2
  • 10 years ago

    Oh, the Spiegel's outlet! It was downtown in the old Tandy Center, wasn't it? Wow, that seems like ages ago! Had no idea the store was still in business.

  • 10 years ago
    last modified: 10 years ago

    Jen, yes, I miss it so much! I also went to one in Chicago, early 90s (ours was much better).

    Getting the catalog was so exciting!

  • 10 years ago

    Here's the link to their website. I haven't checked it out yet, but will.


    Spiegel

    Living in the country my whole adult life, the Spiegel catalog was as important to me as the Sear's catalog was to my boys! That was the only place where I bought my purses, bathing suits (back when I knew they'd fit!), Christmas cards, some home decor,etc. The quality and prices were outstanding.

  • 10 years ago

    Didn't Spiegel used to have the same coordinated outfit in about twelve different colors?

  • 10 years ago

    I don't imagine that the remote would be damaged by getting warm in the truck, so I think you're safe.

    Your thread does make me wonder, though. A lot of the gifts I have were ordered quite a while ago, and are stacked in unopened boxes in the guest room. I suppose I should have opened and checked for damage, or improperly filled orders. I only order from places with excellent return policies, but what if any items that need replacing are no longer available?

    As for Spiegel, loved it! Rember how they used to send a free gift with your first order? I still have the Bill Blass tote I received. It's old and tattered and now stores tarps that get used for covering firewood and what not.

  • 10 years ago

    I have a Kindle coming next week and it had best not be hot. I don't know why they can't install insulation on the truck bed to protect packages. The remote was in a smallish box, so imagine if it was med's I ordered, which a lot of people do. Or See's candy. hee.

    One of my first Spiegel orders set a trend, or I like to think so. They had the nicest Christmas cards, and about 30 years ago I ordered a box of cards with a beautiful Santa on the front and the inside said, "Believe." This was years and years before "Believe" became a catch word. Now I get sick of hearing it. lol

  • 10 years ago

    DS is a driver for UPS. He works extremely long, hard hours, especially this time of year. Two years ago he and our DIL hosted Christmas Eve for my entire family. He didn't get home until 10 p.m., long after all were gone. Trucks are loaded overnight by a separate crew. I can assure you they have no idea what are in the thousand of packages they handle on a daily basis. I can also tell you they handle those packages with the utmost care. He carries dog treats for his customers 4-legged friends. Depending on where the delivery is, I've known that he's had to carry packages to the house, 1/4 mile in because the HO either hasn't plowed the snow or doesn't want trucks to drive on their marble driveway. Those packages aren't the only think in that hot (or cold) truck. So is the driver. Thought you'd enjoy seeing the goat that chased him down a driveway last year after making a delivery.

  • 10 years ago

    Nh- One for your son:


  • 10 years ago

    Did you know that trucks are packed in a manner so that drivers only take right hand turns?

  • 10 years ago

    Nh, after all these years, I've only had one problem with UPS when the plastic on the area rug melted. I know the driver isn't at fault at how the packages are packed. I just wish HQ would figure out a way to insulate the truck bed so my Kindle arrives safely. LOL. I did receive a broken item once, but it was my fault for taking the chance in having porcelain sent to me. The dishes I'm giving for Christmas arrived in great condition!

    FedEx? I'm surprised they don't speed by and throw the package at our house! Their drivers have called me from town numerous times during/after a rain asking if they could leave my package in town and I'd come get it. NO. Sure, the roads are sloppy, but the County keeps them rocked/shaled/gypped. UPS has never done that to me.

    Hey, is your son one of those hotties in the brown shorts? ;)

  • 10 years ago

    Oakley, sorry about my rant. DS just works hard, long hours in all types of weather conditions. And yes, he wears shorts as long as possible. Not sure if it's appropriate for me to call him a hottie. :)

  • 10 years ago

    Bless your son NH!! We have a great service from both Fed Ex and UPS. I also ship a ton of stuff at work with Fed-Ex (we have a contract with them). We receive quite a few items from both Fed-Ex and UPS. We have had a long-term fed-ex guy (Walter) at work, whom I adore! The carriers go out of their way to help us with our shipping needs. They work long hours and they are always in a hurry. They sure are working some long hours this time of year. I saw several delivery trucks today (Saturday).

  • 10 years ago

    Nhbaskets, I love my UPS driver. I've posted here recently about him. Last Christmas was my first direct encounter with him after his delivered my package to the wrong address (he was very upset about it). His professionalism and demeanor so affected me that I called his supervisor to let him know. This year I would like to give him a gift. I read online that UPS discourages money, but does not forbid it. Does your son get gifts and if so, anything in particular that he appreciates? I'm planning on writing a letter to his supervisor so he will have something for his personnel file, but I want to give him something as well. I already plan on getting him a big box of dog treats as a bit of a joke...he stops and leaves a treat on my front porch for my dog, even if he doesn't have a package for us and is just passing by so I'm sure he goes through lots of dog treats. Any suggestions for him personally?

  • 10 years ago

    4kids, sounds like you have a wonderful driver! I know DS has received gifts, mostly from businesses that he delivers to regularly. Not sure what is appropriate or what he has received. I'll ask him tomorrow and report back.

  • 10 years ago

    Thank you, nh! Just unsure what is typical for them to get. Like if he gets lots of one type of thing, I wouldn't want to get that same thing, you know? And I don't mind giving money, but if it's frowned upon, then I don't want to put him in an awkward position either.

  • 10 years ago

    We have all kinds of problems with FedEx drivers for YEARS----to the point that I now won't order something if they are the shipping carrier. Every single Fed Ex driver who has come to our house OR office in town has had no more common sense than a gnat. I am not using hyperbole; I do not know how those guys get drivers' licenses, much less jobs.

    UPS drivers, in sharp contrast, don't make those avoidable mistakes. They know where they are going, what they are doing, and how to do it.....and when something unexpected or unplanned happens they are intelligent and resourceful enough to deal with it. Our UPS drivers are wonderful! Tell your son thanks and Merry Christmas from a rural dweller who depends on drivers like him o<{:-)

  • 10 years ago

    NH, I didn't take offense at your rant, so don't worry. BTW, from what little I can see of your son, he looks like a hottie. :)

  • 10 years ago

    I love our UPS and Fedex guys too! They (as in stark contrast to our postal lady) ROCK! I'm tempted to start a USPS rant, because the lady who does our route is awful, but I know there are a lot of hard working souls in the USPS too. One bad apple shouldn't spoil it for the bunch, right?

  • 10 years ago

    At a previous job we shipped a lot of packages daily and our UPS guy was the best. He always came to our holiday and birthday parties.

  • 10 years ago

    DS got back to me about what he has received as gifts from his customers. He says, cash, gift cards, baked goods--it's all good. Hope this helps, 4kids!