We got a Bosch recently and I don't think anyone has had problems, though we are still figuring out the exact best configuration for our dishes. I will ask tonight and maybe try to get a photo of it loaded up. We have what I would consider to be normal size American plates.

i know what you mean but it hasnt been a problem for us, we put small plates where the worlds collide.

we've had ours for about 18 months and are very satisfied with its capacity.

Thanks so much for the offer of a photo, PirateFoxy... if you can upload one that would be really helpful!

It is running right now but I will try to get a photo when it is done. Didn't want to upload a photo of icky dirty dishes. :D

From loading it up, I think generally what we find is that the area for larger dishes has enough slots and the dishwasher does well enough even if each slot is full that the area at the front ends up having odd sized things put in it anyway, like serving bowls and pots, so even if the dishes do intrude a little it doesn't cause issues with getting everything in to clean. But I will get photos so you can see. :)

I will say we are extremely happy with the performance. We waffled a bit because they aren't cheap but my housemate and I both had Bosch dishwashers when we lived in Europe and were very happy with them, and the dishwasher that came with the house you literally had to wash the dishes by hand first or they would just come out with stuff cooked on, and we just got tired of it. Better things to do than pre wash our dishes. We even tested it with that most evil of food turned glue, chopped spinach. No problems. :)

(In case it matters, we do have a model with a more normal cutlery rack, not the top tray thing. I would have preferred the tray but we got a deal at a home show and I didn't want the tray THAT badly.)

we do have the top cutlery tray, my husband is the dishwasher loader (i'm the unloader) so he got to pick. you get really fast at putting the silverware in, and no spoons stuck together any more.

So agree! Bought a Bosch about 10 years ago, loved it. Bought one 6 months ago for our new house, definitely different. Salad plates are fine, but dinner plates don't fit correctly, width or height. Then mddle rack has to be raised, and many cups/glasses won't fit either.
I'm running it more often, too, it's not unusual to run more than once a day. I don't know if there is a better option, however.

Apparently today was random I dunno what on the top rack day, but you can see the bottom you maybe lose the first one or two of the smaller plate slots with bigger plates, if that, and you could easily just load them in the same row as the bigger plates, I dunno why they weren't, actually. I can measure our plates tomorrow but they are what I would consider to be normal American sized plates - they are definitely larger than the Corelle we had previously.

We usually have 3-6 people eating 1-2 meals a day most days and we seem to end up needing to run it once a day or once every other day, depending on how much cooking was done, etc. It definitely seems to fit stuff better than the previous dishwasher although we are still working out how all of our stuff fits best.

I'm not sure but I think we could lower the upper rack if needed and not hit the plates on the bottom rack - we don't use wine glasses much so we don't need a lot of height in the top rack. Mostly we use mugs and half pint glasses which are all nicely short. I think this dishwasher does allow for taller stuff in the bottom rack than our previous one did - I have a glass vase that has been being hand washed because it wouldn't fit in the old one, and it went in this one fine and came out SPARKLING. (It isn't a particularly fancy vase or anything, just big enough to make you feel nervous about slippery wet hands when trying to hand wash it, so being able to shove it in the dishwasher on occasion is nice.)

If you need more of an overhead straight down photo I can try again tomorrow, too. My housemate took these for me since he wanted to unload the dishwasher while I was dealing with the dog. :)

so, if you end up buying a model that has the top cutlery tray, you dont have the baskets on the right side of the lowest shelf and gain a lot more space there.

when we decided which one to buy we wanted 1. handle, to hang towel on 2. speed perfect cycle, which uses an old school amount of water but is a full cycle that happens a lot faster. we use it on holidays where we need to run the dishwasher again and again to keep up with plates and glasses for a full house of people.

otherwise we use the normal cycle that takes 1/4 cup of water and 12 hours. ok, exaggeration. but we turn it on after dinner and its so quiet you never hear it. it chirps before bedtime, we open the door and roll out the racks to dry. it doesnt have a dry cycle (which we always turned off on our other dishwashers anyway.)

we use a lot of bowls, too. (apparently, dinnerware manufacturers have cottoned to the fact that bowls are the new plates... we're eating more things like rice and noodles + veg, and fewer sandwiches. the wall street journal said so.)

they do fit pretty well into the front sections of the lower rack but they nest quite snuggly so if they are very dirty we skip some tines.

I think pasta bowl type bowls would fit fine in the bottom, or shallower rimmed bowls. We have cereal bowl style ones only and they are one of the things we are still working out where to put - you can see a couple in the bottom but usually they end up on the top rack reasonably flat so they don't nest together too much and not clean. Though possibly we are over cautious on that score, the dishwasher does a great job getting in between the plates and so on.

I doubt taking plates to test is the weirdest thing they've seen, though. I took a big platter when we were fridge shopping because the one that came with the house is an side by side and you can't fit party sized platters in it at all, which is annoying when you are trying to plan for a party and prep food in advance.

Unless you wash a LOT of big plates at one time (looks like there are 7 in there in the photo, and plenty of room) I think I'd try loading flatter bowls by first taking up the rest of the space in the big plate row (maybe using every other space for the bowls so they don't nest too close?) and then start at the front of the smaller plate area and work towards the big plate row. I think you'd get a decent amount in that way without crowding, and of course if you do have the additional tray for cutlery you have more room down there too. (Plus it does hold a fair amount of cutlery, so on a busy wash day like a holiday I'd probably run the first load with all the cutlery and as much else as would fit, then take out the cutlery holders for more space for the second wash.)

Like I said, I did want the cutlery tray style but when they give you a really good home show deal on not quite the ideal model, how much do you complain? :D Especially when you have a dishwasher everyone hates using already. (My housemate's kid actually hugged the new dishwasher when it arrived, it was pretty funny.)

I suppose one thing to keep in mind is that I recall the sales person saying that all Bosch dishwashers have a filter, which is not typical of American brands and which you do need to clean out on occasion. Haven't had to do this one yet but my previous Bosch in the UK was like that and it was no big deal, the filter is easy to get to on the inside bottom and you just pull it out now and then and give it a rinse in the sink. (It is actually a plus for us because this is an older house and the plumbing is a bit screwy, so if you put too much down the drain like the other dishwasher tried to, even ground up, it tends to clog. I'd rather stuff get caught in the dishwasher filter so I can dump it in the trash.)

Anyway, assuming you can figure out a happy plate arrangement, I do think the Bosch price is worth it. It's pretty quiet, we never had many problems with the ones we had in Europe (two different models between us) and it does do a great job cleaning. Plus without the exposed heating element in the bottom it is much easier to keep the inside of the dishwasher clean as well since there aren't any little heating element mounting points that can serve as hiding places for stuff to collect.

We brought plates with us when we were dishwasher shopping. I think it was recommended by someone. (This is going back about 10 yrs). But it is hard to find just the right setup for all your dishes and get other features you want. I still don't like how our cereal bowls fit into our dishwasher (it's an LG), but we just do the best we can.

We have the same problem. Honestly, this is my first Bosch and I will never buy another one. I absolutely hate the configuration of the lower rack. We have a family of four and have to run the dishwasher almost daily because the loading capacity is so small. It is the worst design I have every seen. Crazy. We have always had Kenmore appliances in the past and never (really, never) had a problem with performance or capacity. These Bosch appliances came with the house we purchased. In addition to the dishwasher capacity, the refrigerator ice maker is constantly fritzing out. I am considering pulling out all Bosch appliances and replacing with Kenmore Elite...

We replaced a GE dishwasher with a Bosch about 20 months ago and I have hated it from the very start. My big complaint about most DWs I've used is poor tray layout, but the Bosch is the worst I've ever seen hands down. We go through so much cutlery in our home that we hand wash it, otherwise we run out in the drawers before the DW gets run for the plates. We completely removed the bottom tray cutlery basket, but the gaps in the basket wire underneath it are so huge that only the very largest items don't fall through to the impeller. The "horizontal" large plate tines at the back of the bottom tray work ok, but the two rows of smaller plate ones in the front are mostly useless. If you fill up the left-most tines with medium plates all you have room for in the right ones are tea saucers. If you try to put medium plates in both front rows of tines they collide so badly in the middle they won't sit straight and block the water flow from the impeller. I have read elsewhere that some Bosch models have the cutlery basket on the top tray and on these models the bottom tray layout is much better, but I haven't seen one like that to know it that's true.

As a resident of North America the other problem I have with the Bosch is that the standard opening for DWs here is 24", but Euro appliances like Bosch, Miele, etc. are 600mm wide, which is only just over 23", leaving large gaps on either side of the installation unless you build up sides of the opening somehow.

Luckily, our Bosch has been failing to properly drain after a load for months, and after three attempts at a warranty repair the store agreed today to refund our money. Going out this week to choose a new one and it WON'T be a Bosch.

We have the model with the top cutlery tray. It's nice to unload cutlery by simply scooping it out. It also came with a cutlery basket which we never used. If we did, the cutlery tray comes right out allowing for taller items in the top rack. I prefer the tray as it tends to hold items down in the top rack that can flip and hold water (Tupperware).

However, both racks are POORLY DESIGNED! The rear tines of the bottom rack are fine. The 2 sets of tines at the front are too close together and are on a raised rail, not at the bottom of the rack. I'd cut them out and attach remnants of another rack with cable tyes only my Wife won't have it. The top rack is ridiculous. placing cups in the left and right rows prevents loading bowls. They clash! placing the bowls in the middle won't work because they'll ride the "hump" with the underside agitator pipe. No modification will fix the top rack. How could they not design for bowls?

Contrary to a Poster's assumption that models with a top cutlery tray have a better rack arrangement, not so!

The SHP65T55UC/07 Model was a great buy on sale and performs okay, just those racks!

And this is why it is important to take some of your dishware, glasses, pots, etc when shopping for a dishwasher to see how it fits...

We've had the Bosch just a few months and I Hate the racks. Yes easy to move upper rack to top or bottom rollers. The tines are all too close together. Some of my big pots actually have to lean over the cutlery basket because they won't go anywhere else. If put where part is behind the cutlery basket, then can't put the large plates on the left back. Tines are also too close to the sides, so can't put a cookie sheet on the side. The top rack has tines two different sizes on the left side. In their instructions show using back ones for smaller plates with glasses to the left of them. I've just tried putting Tupperware plastic bowls in and then glass on the side. Nope don't work. Bowl ends up at a angle. On the right there are flip down shelves for other small items, only they aren't high enough up to put anything hardly under them. My old dishwasher had them and I could put my coffee mugs under and on top of the flip down rack.
Now watch this dishwasher will out last the last two I had for about 8 years each. I keep thinking I'll figure out how to load it, but not so far. Just running it more since can't get as much in it as I use to could.

We replaced an Asko with a Bosch and I really miss the Asko, rusting racks and all. So much easier loading dinner plates, goassware, etc. Hate the silverware baskets but trying to load spoons into the cutlery tray gives me anxiety. I can deal with knives and forks, but the spoons seem to want to turn with the bowl up. The middle rack doesn’t hold as many cups or glasses as the Asko. Plus side is it’s quiet and does a good job of cleaning. I agree with those who suggest taking along some items when shopping for a new dishwasher.

I agree - there is no good configuration for the silverware basket and the cutlery tray doesn't get silverware clean unless you load it with OCD.

R

Both racks have the worst design ever. Can they be replaced or do we need to throw out and replace the entire dishwasher?

I agree that the racks are totally unsuitable for Canadian

I have fiesta ware dishes and they do not fit between the tunes. They are fatter than normal dishes. Looking for a replacement bottom rack with more room between the tines for my dishes. Any suggestion, I will not be replacing my dishes.

I stumbled across this old thread because I own a Bosch DW that is probably 5 years old and today I decided I am finally "over it", as they say, with the terrible rack design! Every tine is angled on upper and lower racks. I'm sure it was designed to be super efficient by stacking like-items all in a row, etc, but it also means you literally cannot place anything straight down/vertical. Like a pot, a pan, a vase, a glass storage container, a serving dish, tupperware, a pitcher, anything. I just don't understand why they designed it this way. I was googling to find either interchangeable or 3rd-party lower rack that would fit. I've spent too much of my life thinking about how to get these items into a dishwasher and/or keeping them out until I can do a 2nd load. lol. As I said, I am officially over it.

I think you can buy a different rack rather than replacing the whole dishwasher. the question is, do they have other configurations available and would they fit? or maybe a 3rd party rack would fit? IDK. ask an appliance store, or email Bosch.

WORST DW EVER!!!
It was in the condo I just bought and doesn’t hold a candle to the 20+yr old Whirlpool I had at my house! My flip down racks don’t even lie flat so I can’t even use them properly. I’ve already broken a wine glass and I’ve only been here 2mths. In 15 yrs at my old house I never broke a glass loading or unloading.
Takes longer to do a smaller load, doesn’t get dishes as clean using same Calgon Platinum pods I’ve always used and they are still wet even when using the air dry mode.
HATE IT!!! Just wish I could afford to replace it :((

I've had my 300 series for a few months now and I think it cleans great. I almost always run it on the "normal" cycle, even with a packed load (that's their lower power setting). Even when I run it on "half cycle", It cleans great no problem, using 7th Generation or Method pods. I don't care about plastics not drying well -- my previous DW didn't dry well either, so I'm used to it. I'm not willing to expend the extra electricity it takes to dry a few plastic items.

As for the lower rack: a different Houzzer commented that they literally bent the tines straight. I went ahead and did that on half my rack and wow! It was so easy and a major improvement. It only took a few minutes. Be slow and careful when you do it, and I'd advise only bending them once (or you risk breaking them or the coating). But I think it was worth it.

I hate the configuration iof the racks, especially the bottom rack. What a waste of money. In our household every person who helps with the dishes is perplexed. There is no good way to load these dishes. What? Did they not do any testing? Dont buy the SHX3AR75UC/28. Its terrible. And I researched this DW before we bought it. They get a grade of F+ for how quiet it is.

I had Costco isntall a new Bosch on July 8th, 2023. it replaced a 300 series Bosch that lasted 10 1/2 years trouble free. The new Bosch cleans very well, but the bottom rack was designed by morons. Horrible bottom rack design; the old Bosch had a bottom rack that was designed with a little thought that went into it.

The new one is a 100 series. I am gong to see if i can buy the 800 series from Costco when it goes on sale for labor day; but first i will go to Best Buy and look at the 800 series to make sure that the bottom rack in the 800 is not the same configuration as the bottom rack in the current 100 series i have; if it is, then i will buy an LG or another brand. i just can't live with such a poorly configured bottom rack, even though Bosch is one of the more reliable dish washers......

Mike M.

Valencia