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jl_wilkinson

Light fixture broken

10 years ago
Hi,

I ordered this with a bunch of other light fixtures for our new home, which we just opened to install today. I was advised from our electrician the light came broken. Unfortunately I had not checked before because we had so many other lights and didn't want to risk breaking them myself with taking them in/out of the boxes.

It really a beautiful fixture! I know your return policy is 30 days; however we never opened it til this morning now that our home is ready for install.

Would it be possible just to replace this fixture with another of the same?

Sincerely,

Jessica Wilkinson
Kichler Hayman Bay 5-Light Distressed Antique White Up Chandelier · More Info

Comment (1)

  • PRO
    10 years ago

    HI, I am so sorry about that. Please contact us thru the Houzz messages and not the general email with your order number and a picture of the damaged light. thanks