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lisalimeadows

Actual Thickness & Ordering Questions

10 years ago
Good afternoon,

I'm interested in your Thassos Marble Baseboard Trim Molding (polished).

Please confirm the actual thickness of this product in millimeters.

Long story short, I've purchased this from a few sellers and it hasn't been the right thickness (unlike what was advertised). You're my last resort before selecting another product from a nearby store.

Also, does the price include taxes or Shipping & Handling and is there a discount if I order over a certain amount?

Thank you for your time and assistance.

Sincerely,
Lisa Meadows
5"x12" Thassos Marble Baseboard Trim Molding, Set of 4, Polished · More Info

Comments (39)

  • PRO
    10 years ago
    The thickness is 3/4" . What thickness do you need? We can make it thicker by 3/8"
  • 10 years ago
    Hi and thank you for the speedy response.

    I actually need it thinner. Is this possible?

    I specifically need 10mm (or 3/8", aka.0.375") thickness. Your product was listed as 0.38 and would've been perfect at that measurement.

    Unfortunately, it seems everyone's is really 3/4" or more in thickness. Any suggestions?

    Thanks again,
    Li
  • PRO
    10 years ago
    How many pieces do you need?? We can make it thinner
  • PRO
    10 years ago
    There is no tax if you are out of California.. How many pieces will you need? So i can tell you how much it may cost
  • 10 years ago
    Thank you a million times over! I need 45 pieces/tiles.
  • 10 years ago
    Oh, and I'm in Florida.
  • 10 years ago
    Good afternoon,

    I hope this message finds you well.

    Please consider this a friendly follow-up. We last corresponded a couple days ago and I just want to make sure you received my last 2 messages.

    In the meantime, I hope you're having a great day.

    Regards,
    Li
  • PRO
    10 years ago
    Hello
    I have attached some sample pictures for you .. This is made of 12x12 tile of 0.38 thickness.. And as you can see in the pictures taking from the side its laminated in the back in order to make it thicker. If you like the design of it we can make baseboards out of thassos white tiles without laminations.. So that way you will have the exact thickness
  • 10 years ago
    I definitely like it and want it in Thassos but (just in case I read something wrong or was confusing) I don't want it thicker than 3/8" (0.38"). If I can have it in that thickness (0.38"), please let me know how I place the order and pay for it. Thanks again for all of your time and assistance.
  • 10 years ago
    Yay! That's exactly what I need!
  • 10 years ago
    Now how/where do I order 45 of these from you?
  • PRO
    10 years ago
    Let me go ahead and create an item with custom measurements so you can buy . Do you want 4x12 and 3/8 thickness right?
  • 10 years ago
    My preference would be 5"x12"x0.38"...is this possible? If not, I'll take the 4" version and I'll need 45 pieces please.
  • 10 years ago
    I'm sure you know but I'm paranoid so the 0.38 is meant to represent the 3/8 of am inch thickness. Thanks again.
  • 10 years ago
    Just to be sure since I may not have been specific enough ... every time I've ordered this product from others, it's been 3/4 of an inch thickness at the bottom and 3/8 of an inch thickness at the top. I need the bottom to be 3/8 of an inch in thickness. Thanks again for your time and assistance.
  • PRO
    10 years ago
    It's 3/8 thick at the bottom and top
  • 10 years ago
    perfect and please let me know when I may order these gorgeous tiles!
  • PRO
    10 years ago
    I will let you know shortly
  • PRO
    10 years ago
    Hi.. You can go ahead and purchase from this regular thassos baseboards but I will ship 3/8 thick custom made ones. I have just made it free shipping and no tax for you. You can order whenever you are ready
  • 10 years ago
    I'll do it now and confirm when done! Thanks!!
  • 10 years ago
    one more question... it was 20.99 but now says 23.99. do you know what happened? is this a mistake or did the price increase due to the change in thickness despite that the description always listed 0.38" thickness?
  • PRO
    10 years ago
    Yeah regular once at that price. But when we have them cut and fabricated here its more expensive.. Labor is more expensive. This is the best price i could do. Plus free shipping
  • 10 years ago
    Ok, thanks for confirming everything. I just went to purchase 45 pieces and it won't let me do more than 10. If I do 10 at a time 4 times and then another 5, my card will be flagged for fraud and the company will shut it down. Can you please either edit the site to allow the amount I need to purchase (45) or setup an order on Houzz for me or send me a quote that I can confirm via PayPal? Thanks and I'm looking forward to your response.
  • PRO
    10 years ago
    Hmm. Its weird. It's supposed to let you buy as many as you wish. Thanks for knowing us
  • 10 years ago
    Hi again. What does thanks for knowing us mean?
  • PRO
    10 years ago
    I meant thanks for letting us know that you can't purchase more than 10 pieces at a time. We have more than 2000 pieces in stock and you are supposed to buy as many pieces as you want. ( i will relay the issue to houzz). Thanks again. Sorry for typos
  • 10 years ago
    Huge sigh of relief because I need those tiles. Please keep me posted and thanks again.
  • 10 years ago
    Hi. I'm very concerned again because my contractor is saying he won't wait much longer. I have until 7/01 to get my tile in or find another contractor to finish the job because he said he has big projects lined up starting right after Independence Day. Please tell me what's going on. If this isn't doable for you, I'll understand and will move forward with selecting another product. Thanks again, Li
  • PRO
    10 years ago
    As soon as you make purchase i can ship in 2 days.. You haven't purcahased them.
  • 10 years ago
    I let you know I can't order 10 at a time or the orders will be cancelled due to suspected fraudulent activity. I've been through this mess before and it doesn't matter if I call to warn them first. They've done it to me twice. I asked if you can set the order up for me and send me the link so I can pay for the 45 tiles. If you can't, please just let me know now so we don't continue going back and forth. I greatly appreciate everything you've done for me and don't want to waste anyone's time. Thanks, Li
  • PRO
    10 years ago
    Yeah i will make it ready
  • 10 years ago
    Thank you and where may I find the order you put together to pay for it?
  • PRO
    10 years ago
    They are going to give you a call from houzz
  • 10 years ago
    ok, thanks!
  • 10 years ago

    Hi Lisa I emailed you. I will need you to call my direct line listed in the email

  • 10 years ago
    I guess I missed you, Hannah. I left a voicemail and also sent an email just in case.
  • 8 years ago

    do you have the profile diagram? I want to know the thickness on the top to see if I can install wall tile directly on top of it.

  • 8 years ago

    also can you make it 8" height then longer like 4 feet?