Hi, hope you're doing well. The product is complete, we'll be sending you installation instructions shortly.

Best regards

The manufacturer informed us that in order to install the lamp correctly the job has to be done by a certified professional electrical technician and he should provide the correct certified wire and socket. We sell the lamp without the wire and socket because each country has different type of configurations, requirements and certifications. Hope this information is helpful.

Hi, I just received this product today, and I believe there are missing parts. No hanging rope or chain? How can I install it without rope of hanging stuff

Good afternoon,

In order to install the lamp correctly the job has to be done by a certified professional electrical technician and he should provide the correct certified wire and socket. We sell the lamp without the wire and socket because each country has different type of configurations, requirements and certifications. Hope this information is helpful.