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Return policy

10 years ago
Hello: I am interested in purchasing 4 of these bar stools - to be shipped to Colorado. How long will it take til they arrive? Our home will be completed on Sept 29th. And also, 2 of the reviewers state the adjustable heights are not working. If that occurs, can I return them? Thank you.
Baxton Studio Buell Walnut and Black Modern Bar Stool · More Info

Comment (1)

  • 10 years ago

    Hi there! Thank you for shopping on Houzz! This item is ready to ship within 5-7 business days from the time you place your order. Transit time varies depending on where you are located. Once you place your item in your cart and proceed to checkout, you'll be provided with an estimated delivery window prior to completing your purchase.

    Below is the return policy for this item. For future reference, you can find the return policy on any of our items listed under the Product Specifications on the right hand side of the product listing. I hope this helps!

    If, for any reason, you're not satisfied with your purchase, we've outlined the following guidelines to help make your return a smooth and seamless experience:

    • You may return your unused item in its original condition and original packaging within 30 days of receipt.
    • Please request a return by clicking on the "Return Item" button for your order on https://www.houzz.com/browseOrders
    • If your item was received damaged or there was some error on our part, you will not be responsible for return shipping costs.
    • We highly recommend that you insure all return shipments and use a trackable shipping method as refunds will not be issued in full for items damaged or lost during the return process.
    • Items are not returnable if shipped internationally.

    Please note: this return policy does not apply to products that are marked as non-returnable.