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eliotmdavenport

Hustler Raptor Sd

10 years ago

I purchased a Raptor Sd back in July . Two Mondays ago it developed a sputter,so I ask the dealer if I could add some fuel treatment and change the fuel filter ,that didn't work. The sputter is when the mower warms up and after the blades engage . (Appears to be when under a load) . I've took it to the dealer and they have bounced their story between there's nothing wrong with it ,back to, its the carb . Within 1 1/2 week they have told me three times it will be ready and always have a excuse for it not being ready. I've sent hustler emails wit no luck , hustler hasn't even responded . I did chat with hustler via Facebook and was told they turned our messages over to customer service. They also give me a number to call, which I called it and all they would say is they assured me it will be fixed. My mower is a hustler raptor sd with the 7000 series kohler . At this point I've ask the dealer ,once they get it put back together bring it back. They don't appear to have a clue. I'm extremely upset about this and considering getting the BBB envolved . Does anyone have any experience with this type of issue ?

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