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stavand

Article vs. Joybird

9 years ago
I'm buying my first apartment and looking to get new furniture throughout. Article and Joybird are to companies I'm very interested. Does anyone have experience with them, or bet yet compare them? Any other similarly priced recommendations would also be appreciated. I generally like the mid century modern style. Thanks!

Comments (11)

  • 9 years ago
    Just got my article couch the other day, ordered 4 wks ago- it was perfect!
  • PRO
    9 years ago

    Hi Stav! Congratulations on your first apartment! We'd love to help you create the perfect furniture. Be sure to order your free swatch kit (http://bit.ly/2amQtRg) to meet all of our fabrics in person, and remember that we're here to help - via phone, email, social, or chat on our site. Thanks so much for your interest in Joybird! :)

  • 8 years ago

    I am looking for a full size sofa bed <$1200. Article seems to be good and affordable, Joybird and Interior define is at the high end on our price range. I like Burrow as well.

  • 8 years ago

    Joybird also told me 8 weeks and when i asked where my couch is, its now looking more like 15. Seems to be a trend. I think I will try article instead.

  • PRO
    8 years ago

    Hi Sean, we are sorry to hear that your sofa is delayed. Could you please send us your order number via DM? We would like to take a look into this for you so that you can get your sofa ASAP.

  • 8 years ago
    The extreme Joybird delays seems to be an ongoing theme. I ordered a three piece sectional from them on September 23. Was told it would ship between November 17-23. The week of Thanksgiving I reached out to inquire about the status of my order. Was told 1-2 more weeks. Now I'm being told another 1-2 weeks, making the couch over a month late (that is, assuming it even ships as promised). The furniture is not cheap so it's unfortunate that these delays seem so commonplace.

    Friends ordered a couch, dining table and accompanying benches from Article and are very happy with the quality. I believe shipping was less than a month. Happy furniture hunting!
  • 8 years ago

    Ordered my couch Sept. 4. Still no sign of a couch coming. They are quick to take your money but not on getting you the couch. i was complaining about it to a co-worker and on the spot they ordered an article couch that was delivered in a week. thanks for letting me vent houzz

  • 8 years ago

    Cococohome.com made that sectional. We are not making their furniture anymore.

  • 8 years ago

    I just ordered that Anton sectional from Joybird with a stated 4-week lead time. After reading online reviews, I am getting concerned with reviews that state long lead times and some quality issues. I am hoping that they have resolved these issues. At the very least, I would hope they would update lead-times to a more realistic time frame especially if they also own their own factory? If you've ordered a Joybird sofa, can you please comment on the quality once delivered? I will also look at Article in case I run into these similar delay issues.

  • 8 years ago

    Please avoid Joybird Furniture. It's all good until there is a problem. I read the reviews describing long shipping delays, but took a chance when I saw an Elliot sectional available for quick ship (3 days). I also placed a second order for two related items. Then I started getting emails about the progress of my build. I called several times before I received a clear answer about the status of my quick ship item - it was not available for a minimum of 12 weeks. I expressed concerns and only received empty apologies and no effort to correct the situation. Joybird allowed me to cancel the order; however, I already received the rug that I purchased to go with the sectional. In order to return the rug, I have to put it in the original packaging. Rugs come wrapped in a plastic wrapper. Not clear how you roll up the rug and put in back in the plastic wrapper.


    Overall, I wasted a lot of time with Joybird and have nothing to show for it. The person I spoke to - Leslie - didn't seem to care and initially told me it was my mistake (i.e., the sofa was not a quick ship item although my invoice confirmed it was a quick ship item). Overall, not a good experience.

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