Did you purchase your range from ebay?

I did not, I ended up buying new from a local appliance shop. Definitely do not regret it!

You read reviews of the seller carefully and with a skeptical eye. If someone has been selling on Ebay for a good period of time with a lot of five star reviews, there is a high probability of the seller being honest about representing their merchandise - this is true whatever the merchandise.

You are also protected by credit card and/or PayPal in the event there are issues. In my personal experience (not with large appliances), most long term Ebay sellers will bend over backwards not to get a poor review - and or possibly losing ability to sell on eBay.

However, I personally might think twice about buying a major appliance on the internet just because in the event there are issues, it's just difficult to deal with rather than someplace near you.

I just finished buying appliances for my kitchen remodel and I contemplated ordering online because of the savings - I have done this with computers to put it in perspective so I'm not averse to internet purchases. However, at least for me the savings were not significant enough to warrant potential issues which would have to be resolved long distance. I can't even imagine shipping back a large appliance versus having the local store pick it up - assuming there were issues.

Thanks for the update. I'm glad you ended up with appliances that you like. I almost bought from ebay too, but like you, I chose to get new rather than take a chance.