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erin_maher78

Return policy?

9 years ago
What is the return policy on this duvet cover set?
Hotel 100% Cotton Duvet Cover Set, Blue and Chocolate, Full/Queen · More Info

Comments (2)

  • PRO
    9 years ago

    Hello,

    Below is our return policy

    Thanks

    We take great pride in 100% customer satisfaction. If for any reason, you're not satisfied with your purchase, we've outlined the following guidelines to help make your return a smooth and seamless experience:

    • You may return your unused item in its original condition and packaging within 30 days of receipt.
    • Please request a return by clicking on the "Return Item" button for your order on https://www.houzz.com/browseOrders.
    • Unless your item is received damaged, or there was some error on our part, you will be responsible for all return shipping costs.
    • Because refunds will not be issued in full for items damaged in return shipping or returns that are never received, we highly recommend that you insure all return shipments and provide Houzz Support with the shipment tracking number.
  • 9 years ago

    This Duvet set is shown with a bedskirt, but not offered with the set. Do you sell the chocolate bedskirt seperate? Thank you!