This happened to me also except on the opposite side of my sink. It is hard to get transitions right with large lines going through. Let me know if you have an resolve either way.

I don't have quartzite, but I would be disappointed with this match just like you are. In my dealings with contractors, they will push back hoping you will back down. I would not back down. An easy way to start is ask the question, how can you fix this so it matches in color tone? And if no one told you this could happen at seams, then they are at fault for not bringing it up. Good luck and stand your ground.

AND, my last comment is that this is not a good place for a seam. It should be at a corner so they can angle the cut into the corner and make it look professional. Google search for "quartzite countertop seams" and you may find more info on your dilemma. Good luck

Here we go again.

Did you have a fully dimensioned drawing of your counters when you chose the slabs? By this I mean, before the visit to your home for an actual template

Was seam placement discussed with you, and did you sign off ?

Did you sign off on a document stating which slab or slabs would be island or perimeter, and if there was enough for both, and did you do this at the stone shop in person?

Was this a scenario of you ordered a second slab, and did not inspect, but only assumed it would be same tone and similar veining?

The single BEST place for a seam in a layout such as yours is at the sink.....Not every fabricator will do it, and it wouldn't have helped in this case........as it appears two slabs, or a leftover were used, and the two were quite dissimilar in tone........or VERY different at the end of one slab. No match in tone was possible due to lack of material or was simply not considered at all.

Jan-- I did all of that and I purchased two stones we drew it in person, on the stone. it looked fine. The color difference was not apparent and it was not discussed in any capacity. They gave me two options for a seam next to the sink and in the middle. Told me either was fine. I chose the side of the sink without knowing or being informed that would lead to a color difference.

I appreciate you may be annoyed by posts like this but I'll looking for input and help

So sorry this has happened to you. These should match better I would push for a correction. It might not be easy, but ask the installer if he would like a sports car with this color variation down the hood. Sorry some posters insist on blaming the consumer.

I would not be happy either. if the difference wasn't there before not sure why it's showing that way now.

This does not look right.

Even the direction of the veins changes at the seam. I would insist they redo this counter. Either change one piece for a better match, or change the whole thing if they can not get a slab in the same tone.

I have had this happen to me, despite discussing the cut plan and signing off with the company at the selection of the slabs, confirming again at the site measure about which way the veins will run and where seams will be, and still the counter arrived wonky. They redid it.

I would stick to your guns.

Thank you for the feedback. I am going to hold the line in some type of possible correction.

I'm really surprised that they thought it would be acceptable; and my post was a check in to be sure I'm not unreasonable in my expectations. Either way, I know this is not okay; and I'll hold the line on a fix

I appreciate everyone posting and giving me a sanity check.

Thank you Wow great place! Appreciate that.

Just curious, because I have the same quartzite countertop and can't decide on backsplash. What are you planning on doing? BTW we had a similar problem at the seem and they said it might be because one slab was more wet and to give it a couple weeks. Sure enough it did lighten up and looks fine now.

Good tip; Interesting and the slab lightening.

I have a designer helping with backsplash. I can post once we decide.
We want to chose backsplash last because we want to see the countertop in our house and with the under cabinet lighting.

Quartzite is a natural stone with natural variation, no 2 slabs are identical. If you wanted a product that matched nearly perfect you should have chose a man made quartz product. Man made products are created to mimic natural stone and could still have variation differences within slab to slab. Choosing a product without movement would have been more practical for a better match.

The movement is worth it IMO.

I am sorry, this is not what you want to hear. You went to the fabricators and drew it out on the stone and signed off on it. The purpose for having a customer go to the site and sign off is that now you have approved it and you own it. If you couldn't stand in front of the material and tell there would be a color difference when you signed off, that is no one else's fault. If they changed the layout after you signed off, then it would be the fabricator's fault.

There is risk in the stone fabrication business just like in all businesses. These guys bet that variation wouldn't be objectionable and they were wrong. They had a chance to show you the slabs beforehand, thereby lowering their risk of your objecting, and they chose not to do so. When they bet wrong often enough, they will change their risk management policies or they will go out of business; the marketplace is cruel like that.

Math dictates seam placement. If you increase the mathematical size of your budget, you can often buy more seam placement choices by increasing slab yield and waste. If budget is your primary concern, slab yield will usually dictate seam placement. There is nothing wrong with the seam placement pictured.

Joseph, read again. The poster said she drew it out on the stone and didn't see anything wrong with it at that time.

In that case, it sounds like they're trying to pass off a remnant as an approved piece and pocket the slab they've charged for.

If this corner is the only piece that looks darker, then they obviously used a remnant.

I had a similar circumstance with a granite counter top where the color difference in one corner was starkly obvious, so I insisted they replace it. Unfortunately, the edge of the "good" granite was damaged in the process to remove the bad piece. I ended up with all the same color, but the seam looked awful, the edge was chipped up. Wish I could show a picture, but it was in a previous home.

It is a corner piece. I'm not sure what happened but it's clearly different in tone.

Thanks to everyone for their input. Lots to learn in this thread.

Would you mind showing us this portion of the slab as well?

Here you go, Cinar Interiors.

No no no...your installers knew that would be completely unacceptable. Are you able to contact the owner of the business and discuss this with him/her? First, the seam is in the wrong place; second, the color is way off; third, the vein match is running in the wrong direction!

Hi Katharine. I'm waiting on their suggested resolution.

Not qualified to give an opinion on this but wanted to tell you that island piece looks GORGEOUS.

The cook top side is beautiful.

Update: the replaced the sink side and it's so much better! Color is almost a perfect match and I couldn't ask for a prettier countertop.

Thanks to everyone for their time and opinion.

That looks beautiful!

Much better!

Hope you leave great reviews on this company everywhere online. They went above and beyond what was required.