Hello Elizabeth,

Thank you for your inquiry with BNF HOME. We are the manufacturers for all BOON and Serenta products.

We are sorry to hear that you are experiencing some issues with our Derby Jumbo Throw! Please advise that it is natural to experience some shedding with with faux fur products, however if you continue to experience tremendous amounts of shedding, a defective item may have been received.

If you believe to have received a possible defective item please feel free to contact Houzz Returns department for our return/replacement policies.

Please advise that all returns will have to be requested through HOUZZ.

To continue with a return please Log in to your account to access the “Your Houzz” section of your profile which can be found in the upper right hand corner. Select Your Orders and submit a request by selecting the “Return or Replace” button on the order you you would like to return. You will receive an email confirmation that your request has been submitted.

Hope this is of some assistance!

Sincerely,

Team BNF HOME