Dear Valued Customer,

Thank you very much for letting us know of this situation. If you could please contact us directly through the Houzz messaging system with a photo of the damage to the base, we can certainly look into getting a replacement base sent to you.

I look forward to your follow up, and thank you for being in touch! Best Regards!

thank you so much! I will take a picture this evening. Appreciate it.

Hello again, here is the picture, our address is the same as before:

Joan Koss

3700 South Tamarac Drive

Denver, Colorado 80237

Joan, thank you for being in touch! Unfortunately, we do need your order # to look into replacement pricing and availability. Please contact houzz customer service directly so we may pull up your order information and inform of such pricing and availability of this product.

Order #1473-1673-7093-9110 - I sent an e-mail to Customer Service too; however, I was not able to include the photo. (p.s. I had spray painted the nozzle dispenser with oil rubbed bronze paint too) Thanks