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damon_carp

Dacor Modernist

8 years ago
I’m looking at the new Dacor Modernist Rangetop and Double Wall oven. It’s been very hard to read any feedback on this line, since it’s relatively new. Does anyone have any experience so far with these appliances, or any helpful feedback ?

Thanks in advance.

Comments (3)

  • 8 years ago

    I'm interested in feedback too, if anyone has any.

  • 8 years ago

    Modernist line, I believe, is Samsung-developed (and possibly produced). Look at some of the data for Samsung-branded similar options - I would expect their track records to be similar.


    Heritage is about all that's left of the original Dacor. Samsung bought the brand a year or two ago in order to get into the higher-end appliance market.

  • 7 years ago

    We renovated our kitchen and as part of this had installed the new Dacor Modernist Fridge and Freezer columns at a VERY hefty price tag. We were going to get a subzero and changed our minds when we saw these products - the styling, design and function looked so much better than Sub-Zero, despite the higher price tag. Well, fast forward about 8 months and we don't have a functioning fridge. It stopped cooling out of nowhere. We had to throw everything away.

    After FINALLY getting a repair person to the house, they told me that it was because the fridge had run out of gas (freon or whatever the coolant is that's used). When asked how that happened they said they didn't know, but that they couldn't repair it as they needed a part from Dacor. A WEEK later, they finally got the part and came back to repair the fridge. 4-5 hours later it still was not repaired and they said they needed another part. It's been almost two weeks since then and the part has still not arrived.

    We had a BlueStar range installed when redoing the kitchen and when we had a problem with that, they overnighted the part, so that they could fix it right away. This is not the case here - the customer service has been absolutely horrendous and Ferguson Appliances (where I bought the fridge from) has been at their wits end with this (I can't say enough about how wonderful Ferguson has been to deal with). This has been a nightmare. Now the repair place won't even schedule a repair date because they don't want to lose the time again in case the part doesn't show up again... DO NOT BUY THIS FRIDGE. I should have known better not to buy a Samsung (yes, Samsung bought Dacor a few years ago and these products are glorified Samsung units).