Wolf vs. Miele 36" gas range

8 years ago

I am down to the final hour, should have given my decision on ranges 2 days ago to our builder for kitchen layout. I have read about every post in here about Miele vs. Wolf range/ ovens. Miele seems more feature rich, and very good, solid reputation and Wolf is incredibly solid as well. my gut is leaning toward Wolf, as the solid reputation for this product. Miele also has a,solid reputation, however newer to the 36" ra ges. i am going with the Miele steam oven, for all options and excited about the cooking/ baking i will be able to do! Does anyone have any comments on service and getting service on either? Or comments on the burners, as Miele is 12k and 19.5k, whole Wolf is 9k and 15k. simmer is important!
Thank you!

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Comments (5)

Erin
8 years ago
What direction did you go? I'm in the same boat. I am leaving toward a Sub/Wolf package with a Miele plumbed convection steam oven..... Honestly I keep looking and getting mixed reviews on everything (both very high and very low) so a lot goes to the look I like best. (Wolf).
Brent B
8 years ago
Simmer was also a top priority for me, so I went with the Wolf

Out of those two companies, I went with the one who can locally service the equipment, which also happened to be the Wolf.

No bad answer though.
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pattyhietpas
Original Author
8 years ago
I did go with the wolf range and the Miele steam oven I really felt that was the best fit with the simmers and the look and everything I've read with again mixed reviews and I went with my gut thank you for your help
Suzanne Giomi
4 years ago
@pattyhietpas

hi

i am looking at the wolf and miele all gas 36” ranges and a miele CSO. are you happy with all of your choices? how has customer service been?

thank you so much

suzy
Bill Rosenblatt
4 years ago
AVOID MIELE RANGES. UNRELIABLE UNITS. TERRIBLE SERVICE.

We've had Miele dishwashers for literally decades; they have been great, trouble-free performers. Not so the 36" gas range that we bought for a kitchen reno in 2016. The design is nice and the basic functionality is great, but the reliability is the absolute pits. MIele released this line of products before they were ready for prime time. And Miele knows it. We have had burners replaced several times for ignition failures. Last time around the technician replaced all six burners with "upgrades" (I'm guessing, redesigns that cure the faults of the original burners). The little part that detects when the oven door is closed and shuts off the broiler if it's open? It melted when the (extremely hot) broiler was on for more than a few minutes. The rubber feet for the grates constantly disintegrate; we've gone through literally a dozen of them. And now that our unit is out of warranty, Miele wants $32 each for replacements (and there are no aftermarket parts available anywhere). The latest problem is the oven door latch mechanism, which has failed so that the unit will not go into self-clean mode.

Making matters worse, Miele's service operation was gutted during the pandemic and has not recovered. Their call center is offshore somewhere, and the people are clueless about the products. As for the technician dispatch in NJ ... don't get me started. Totally dysfunctional. The techs themselves are highly competent ... when you can actually get someone to come. Constant scheduling screwups, technicians not being told what parts to bring, several week lead times, etc. Their service is beyond unacceptable for a premium-priced brand. And we have yet to find a third-party repair service that will work on Miele ranges (dishwashers yes, ranges no).

I'm sorely tempted to throw the thing out and go with Blue Star or Wolf. AVOID.