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kemrt23

IonGen probe erosion

8 years ago
I have this but over the year only one probe eroded and not the other. Is this a problem with the control panel?
IonGen Probe for the G2 System · More Info

Comment (1)

  • PRO
    8 years ago
    last modified: 8 years ago

    Hello kemrt23,

    Usually when this occurs there is a water flow issue around the probe and the ions are not able to transfer into the water. Please check your setup and make sure there is adequate water flow around your probe. Depending on how your probe is setup, either in the chamber or placed in a skimmer filter, you may need to make adjustments to your pump, plumbing, or filtration setup. Below I have included a helpful product video.

    If you need additional assistance,
    you can visit our support site to submit a help ticket -
    . You can also speak to
    our knowledgeable and friendly Customer Care Team toll free at

    Sincerely,

    Aquascape Customer Support

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