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viking 30” induction cooktop discussion

8 years ago
I just had a VIC5304BST installed. I’m curious if anyone else has this cooktop or the related versions (36” version or the one with the different trim)?

The big thing I’m curious about is the noise. Mine buzzes pretty loudly when active and I’d like to know if it is normal or not. How much does yours buzz?

Second I’m curious if anyone has confirmed how big each element is. The documentation seems to conflict. Some say each element is 9”, but the diagram shows two 9” and two smaller, but supposedly all are 3,700W. Anyone get to the bottom of this?

Lastly, my unit has a bad element out of the box. My appliance vendor put a call into Viking. Any info on what to expect?

-john

Comments (18)

  • 8 years ago

    What buzzes, the unit or the pan?

    I think on this unit, all the hobs are the same size.

  • 8 years ago

    I *think* it's the unit buzzing. I'll post a video.


    With regard to the burner side, see the "burner configuration" on this page:


    http://www.vikingrange.com/consumer/product/products/cooking/cooktops/professional-cooktops/induction-cooktops/30--all-induction-cooktop---vicu5301

  • 8 years ago

    Here's a video of the sound. It is the same regardless of which type pan - this cheapo one, All-Clad tri-clad, Demeyere Control-Induc Duraslide, etc. http://navitsky.org/viking-cooktop/

  • 8 years ago
    last modified: 8 years ago

    The user's guide says they are all the same 9" size. I do remember seeing a 36" where they were different sizes (7, 8, 9), but I don't remember it that was a Viking or something else.

    I can't see the video.

  • 8 years ago

    It’s a Viking. Get used to service calls. Or return it if you have the chance.

  • 8 years ago

    weedmeister,


    I think the video isn't set up to stream reasonably. Try downloading it and playing it locally:


    http://navitsky.org/viking-cooktop/viking-buzz.mov

  • 8 years ago
    last modified: 8 years ago

    Viking can't do 3700w on 4 elements at the same time. No one can. And everyone is unlikely to use that unless you're using your home as a popup. But don't try that. Viking cuts your warranty if you do. 2300w-3700w suggests one goes to 3700w and that may limit others to 2300w. The owners manual says nothing. Reliability because of the electronics in an induction cooktop would be a high priority for me. Viking wouldn't be on any list.

  • 8 years ago

    dan1888,


    They don't claim they can do 3,700W on all four at the same time. They are using power sharing, but supposedly all the elements can do it.

  • 8 years ago

    Not worth the lack of reliability if that's all you got.

  • 8 years ago

    Thanks.

  • 8 years ago

    Gee Bosch's 30" Flexinduction cooktop has 2 zones that can do 3600w and one zone that can do 3700w and without the issues that Viking has. And the difference is Bosch is reliable. I know. I have one.

  • 8 years ago
    I can confirm that all the elements are all indeed 9” and capable of 3,700 W each and it appears the power sharing is between the front and rear element. Ie, left front and left rear share a power supply. The service guy indicated the noise level is normal and I believe him.
  • PRO
    6 years ago

    I realize this is an old thread but it's good to know - I"m looking at the 36 inch version and was concerned about element size as someone posted the elements were only 6 inches. i now have confirmation from 3 sources that they are indeed 9. Have you had any other problems? I'm going to try one out in the showroom to listen to the buzzing.

  • 6 years ago

    No additional problems. The cooktop is pretty bad-ass. I like having the flexibility of using whatever element I want for whatever I want.

  • PRO
    6 years ago

    Johnn - That's so great to know. So many have nothing but bad things to say about the Viking. I'm glad you are not having any problems and like the way it cooks. My guess looking at the photo is that you don't have any problems cooking in a pan that is larger than the 9 inch burner. It also seems you may be using All Clad d3 stainless. How is the performance? Is that why you are hearing the buzzing? I need a new set of pots, but have been struggling as I don't like the All Clad handles. They just aren't comfortable for me. However, AC has come out with a compact line that has different handles that are comfortable for me. I also love the Williams Sonomo Thermo-Clad. People on this site are crazy about the Demeyere. The Atlantis is too heavy for me and the 5plus I didn't think was that great looking. Thoughts?

  • 2 years ago

    Hi Johnn, any uptade about the cooktop ? Some issues you'd like to share about durability ?

  • 2 years ago

    Same question! I'm looking into this and wondering how it holds up.