Software
Houzz Logo Print
dick_in_ohio

Survey - photo problems:

8 years ago

Some of you are apparently having problems uploading photos when creating a discussion. I wonder if it is your computer hardware or software. I am using a pc running Windows 10 and I have not had a problem lately. Let me know what computer or phone you are using and what operating system, including level. Is your software up-to-date?

See my post

'Hint for all about posting problems'

Your information might be helpful in narrowing down the problem.

Thanks,

Dick

Comments (16)

  • 8 years ago

    Responding to your survey, Dick. I honestly don't think our hardware or software is the problem. I also use a pc running Windows 10. I have an IT brother who has looked at this from every angle at his disposal and has indicated it is definitely not a problem on my side of the screen. Brad has been unable to post. He works and speaks IT. Although I have received only generic run-of-the-mill responses from Houzz to several of my complaints, "we are aware of the problem and are working on it", today I actually received a more personal response (if you can call it that) with a question of how many photos I was trying to post. And that they had been working on this issue for some time. Ironically, I have only tried to post ONE in the start discussion. Just trying to get ONE through! When reading on lots of other forums, many many many people are experiencing these same issues so I think we can safely say the problem is not us. At least that is my survey answer!! :)

    Kate

  • 8 years ago

    I have Windows 10, Chrome is my browser, and my computer is a Dell laptop. I have problems off and on. some days far more than others.

    Debra

  • 8 years ago

    I have an IMAC 10.9.5; browser, Firefox. No problems only if I post in comments.

  • 8 years ago

    Windows 7 and AOL. Don't know how to answer any other software questions. I can post under the header and in the comments. Haven't tried more then a couple under the header though and they still go gray for some nervous seconds before the picture comes in clear.........Maryl

  • 8 years ago

    Desktop with Windows 10, laptop with Windows 8. Off and on problems with both, when it is not working well with one, it Isn't working well with the other. Have not had any real problem the last few times I posted photos, but I have not had a chance to post the last few days.

  • 8 years ago

    Okay - I see enough variation that the conclusion is on the other side of the screen. Thanks for your input.

  • 8 years ago

    I have a Macbook Pro and PC with Windows 10 and updated to the latest microsoft releases. I've been using my Mac. The problem I've had is my post went MIA. I could see it in my Activity but was not showing on the forum. I even commented on it to see if it would pop up and it didn't. I then saw that Signet posted a comment and it showed up on the forum. Is Houzz using an algorithm to hold certain posts or is there some other glitch? The only box I've checked is Daylilies for where posts should go. Photos seem to be posting okay.

  • 8 years ago

    I built my computer, Win 10, high end graphics card, Comodo Ice Dragon [Firefox variant; have tried 4 other browsers too], can only post photos in the comments.

  • 8 years ago

    Just a thought when people are having issues posting pictures ... I've noticed when I first pick a picture, it shows up a little bit small and slightly faded out, then it will come into full color saturation and size after I type a bit (not sure if it is the typing or time), but maybe some people aren't waiting for the picture to fully insert before posting, so it doesn't come up? I haven't noticed the size/saturation change when putting a picture in a comment, so there must be something different in how it's set up that it skips that stage.

  • 8 years ago

    Blueberry, I can let mine sit for 12 seconds, 12 minutes or 12 hours, do typing or or nothing; it freezes the entire browser. I can do nothing in any tab. I have to close the entire browser. As a self-employed IT, there is virtually nothing I haven't tried.

  • 8 years ago

    In the case of a missing post, our posts are held for some time which varies. I would bet they are reviewing the pictures.

  • 8 years ago
    last modified: 8 years ago

    I am using a laptop with Windows Professional running on it . Chrome is the browser I use most often .......Never had a problem loading any discussion or posting images. Wonder why?

  • 8 years ago

    I am using Chrome too and never had a problem.

  • 8 years ago

    Other thought, maybe it has to do with image size? Maybe the initial posts have lower limits?

    I use either Firefox on a Windows 10 machine or SeaMonkey (another Mozilla browser) on a Windows 7 machine.

    Perhaps connection speed or type dependent could be another possibility?

  • 8 years ago
    last modified: 8 years ago

    My images are not large. They are screen shots that I resize at the lowest resolution for the Internet. That's not it.

  • 8 years ago

    My images are all sized the same 7 inches by 5.25 inches and 300 dpi .

Sponsored
Miller Woodworks
Average rating: 5 out of 5 stars23 Reviews
Franklin County's Trusted Custom Cabinetry Solutions