Hi,

Thanks for raising the concern.

I understand that you want to know about the return policy.

Below mention are the terms and conditions for return policy.

If you're not satisfied with an item that you purchased on Houzz, you can initiate a return within 30 days after delivery for a refund, as long as the item is in its original condition and packaging. Items that have been used or modified in any way may not be returned.

The following items may not be returned:

Items marked as final sale or "non-returnable" on the product page or during the checkout process;

Gift cards; or

Any items sold directly by Houzz and shipped to Canada.

We hope this satisfies your respective query. If you have any questions, feel free to contact us back and we will be happy to help.

Kind Regards

Homesquare customer support