Please make it stop!!!

7 years ago

For the past couple of weeks whether on my iPhone or iPad, the app CONTINUALLY shows the “Get Started” screen at random times throughout the day. I am asked to select topics SEVERAL times a day even though I have done this repeatedly numerous times. And unless you go through this process every time this screen appears, you cannot move forward and use the app. This is beyond frustrating! How do I get this to stop???

Featured Answer

drdeb1234

7 years ago

Driving me crazy too. But I just discovered that if you touch the screen on the side (outside that box)this stupid thing disappears. Still annoying. Every update it’s something else.

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Comments (13)

1beth58
7 years ago
Happens to me also!
User
Original Author
7 years ago
1beth58....seriously....it's driving me nuts!
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User
Original Author
7 years ago
drdeb....thanks for the tip. I will give that a shot. So true about each update. This site has not worked properly for YEARS....ever!
Lynda
7 years ago
Very annoying - but, just touch outside of the box, and it will let you in without completing the survey.
PRO
HALLETT & Co.
7 years ago
Funny, I only get this on my iPad not my iPhone.
edenchild
7 years ago
Agree that this is extremely annoying. I also only get it on my iPad.
PRO
JAN MOYER
7 years ago
last modified: 7 years ago
Don't USE the phone app!! Use the Internet ! Safari .....hellloooo

Houzzzzzzzzz take a snooze, please. Way too much contact in all formats . We know how to find you.
wysmama
7 years ago
Happens to me too. Every. Single. Time!!!

Thanks for the tip about clicking outside the box. So frustrating
PRO
Hal Braswell Consulting
7 years ago
Two words about format.
Jack. Hammer.
albert_135 　 39.17°N 119.76°W 4695ft.
7 years ago
last modified: 7 years ago
OT Just testing here. I'm seeing a format problem.

"Thanks for the tip about clicking outside the box. So frustrating "

Curious.

Edit to add; Must be a page loading problem on my side. Sorry houzz.
Chessie
7 years ago
last modified: 7 years ago
The website works fine. Stop using the app. It is great for viewing pictures, ONLY. If you want to participate in the forums, use the full website. On a mobile device, you need to UNINSTALL the app, otherwise you will simply be redirected to the app even if you try to access the site via a browser. If every one would just DO this, and stop using the crapola app, maybe they would fix it!
drdeb1234
7 years ago
I have the app on my iPad but have no problem using the browser version as well.

The app really is way better for seeing pics and reading the articles