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sweetrepeat

How do I get a remote?

7 years ago
I bought 3 sets of 2 because a previous prouct question stated that these come with a remote. I did not recieve a remote and I am unable to find how I can order one. Please let me know to order a remote. thank you
Simplux LED Pillar Candle With Moving Flame, Set of 2 · More Info

Comment (1)

  • PRO
    7 years ago

    Please refer to the following to contact Houzz:


    If your order is missing any items or parts, please notify us as soon as possible and no later than 30 days after delivery. If the item was sold by Houzz, you should contact Houzz Customer Support by clicking the “Contact Houzz” button on the Your Orders page.

    If the item was sold by a third-party seller, you should contact the seller directly by clicking the “Contact Seller” button. That way, the right person can help you resolve the issues as quickly as possible.

    You will receive an email confirmation that your request has been submitted. Houzz or the seller will follow up in 3 business days with next steps on your replacement.