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Paint Design Dilemma Kitchens

Custom cabinets damaged during countertop installation

7 years ago

last modified: 7 years ago

After having quartz countertops installed in our kitchen today, we noticed an inordinate amount of damage to our white cabinets. I'm talking an unreasonable amount. Almost every drawer and door is scratched and/or chipped and a moderate size chunk of wood was knocked off the side of one of the upper cabinets. We had a custom paint mixed to paint these cabinets a few years back and they no longer make one of the shades used in the mix. Since we don't have touch up paint anymore, we will most likely have to paint them all a new color. Is it reasonable to expect the contractor I worked with to fix this damage and paint the cabinets?

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PRO

JudyG Designs

7 years ago

No, it is not unreasonable. That is why he (hopefully) carries insurance.

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Comments (6)

PRO
Aqua Kitchen & Stone Gallery
7 years ago
Take photos of damages caused, send them to your contractor as soon as possible, and ask them to fix the damage.
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PRO
JAN MOYER
7 years ago
last modified: 7 years ago
Why two posts? You already have photos of the cabinetry on the counter top post!

[https://www.houzz.com/discussions/wrong-quartz-countertop-installed-edges-are-incorrect-dsvw-vd~5575311?n=25[(https://www.houzz.com/discussions/wrong-quartz-countertop-installed-edges-are-incorrect-dsvw-vd~5575311?n=25)
arcy_gw
7 years ago
I hope you have damage contingency in your contract. Without a way to fix the dings with no touch up paint available you may be looking at a time consuming fix.
User
7 years ago
Not caused by a counter install.
vinmarks
7 years ago
Looking at your pictures it appears the areas you are saying were damaged never had paint on them to begin with. It looks like there was either a range with a higher back in that area or some sort of backsplash that was painted around the first time. When that was removed the areas that were not painted now show.

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