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Bad quartz countertop seam?

May 14, 2019

I had quartz "professionally" installed in my kitchen. The installers said they were done and went to the next job before I could inspect the work. I already contacted the company with these photos, but I wanted to ask the community here what they thought of their work.

Chip in the edge. Also a weird scratch on the top I think?

Seam looks yellowish and goopy. It also feels rough to the touch.

Big gap. None of the other areas have this big of a gap. I think backsplash will help hide this, but it's weird that this is the only area where there is this big of a gap.

Any advice or suggestions? Should they cut this part off and try again or is this salvageable?

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