We didn’t pay him his last installment. Didn’t trust him to fix it since he’s the one who made the mess and walked away without saying anything! We were in the throes of our reno with a toddler and didn’t have the energy to take it further but we should have, as it’ll cost a fortune to replace the carpet upstairs if that’s what we have to do, paint, and fix the cuts and sharpie marks he left in the ceiling. Not to mention the other work that he was supposed to do but never did!

But- good idea re: calling another HVAC company! Thanks!

He damages your home and you say nothing because you are distracted or otherwise "didn't have the energy?" Wow!

My guess its pvc pipe glue. Do not rub or touch let it dry completely Then use a new razor blade and slowly gently cut off carpet

That's awful! Have you told him you want it repaired/cleaned by a professional (not him) and you expect him to pay for it? He should have insurance and a bond you might be able to attach or file a claim. It's worth a try.

I have used a tiny sharp embroidery type scissors to snip it off the top of the carpet. I doubt there is anything else that even if it softened it, wouldnt stain a bigger part of the carpet and make it worse than what it already is. The wall, would need, sanding, priming and repainting, same with the baseboard.

I don't think that's PVC glue - primer is purple, not glue, and primer wouldn't sit on top like that. I think it's an adhesive. Cat_ky has the best solution - don't dissolve it, use mechanical means to lift it up and off the carpet (a comb, for example). Get under it and comb up.

As for the walls, you are going to repaint. No way around that. Try to remove as much as possible off the wall to smooth it - then prime with Kilz or some other sealer and paint.

I don't see how that can be PVC primer. I'm no expert, just a DIY, but I've never seen bright blue PVC primer.

My first thought was blue RTV sealant. But the way it's apparently run down one wall doesn't suggest RTV. It looks more like some kind of paint. The marks on the carpet also suggest that he set something that had been coated with whatever it is right on the carpet. What was he thinking?

Regardless of what it is or what he was thinking, there's no excuse for this kind of sloppy, shoddy work. Serious question - do you think that the installer might have been drunk or high?

You don't really say what you've done about this. You probably should have called the HVAC company and raised holy howdy the day after he left.

If it's been a few weeks, they can probably argue that something else caused it. Hey, you have a toddler, so they can always blame the kid. :(

Still, it can't hurt to have a quick chat with your lawyer. Sometimes a phone call from a suit is all it takes to get a company's attention.

The common perception is that the low bidder will usually do a poor job. My experience has been that many factors affect the bid, and that there isn't anything close to 100% inverse correlation between the bid amount and the job quality. Notably, you can get solid gold references and still end up with a crummy job.

BTW: Take pictures and send them a letter, with the photos, and a copy of the invoice for carpet cleaning and painting (assuming you don't do it yourself). Explain that they can reimburse you or you can go to small claims court. You may not get any money from them - but if I were on the other end of that I'd write you a check.

Thanks for the feedback, everyone!

That Is 100 percent Pvc Glue ...
its called rain or shine and its blue..pvc glue comes in many colors and blue is one of them...

that carpet unfortunately is ruined.

HVAC-WI HVAC While Intoxicated

Jake, I gotta respectfully disagree. This is the stuff; it's glue, not purple primer. A Foster is correct.