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weedyacres

Addressing buyers' concerns about repaired basement

6 years ago
last modified: 6 years ago

The (unoccupied) house we have on the market has a repaired basement. The walls were cracked and bowed, previous owners had put posts under the floor joists so it was fully supported, and we paid a basement repair company about $10K to put plates in the wall, connected to plates sunk outside in the dirt with threaded rod. They guarantee for life (transferable infinitely to new owners) that the walls will not move any further. We also did a half dozen other things to address the root cause of water getting into the basement in the first place.

The paperwork with this warranty is on the DR table for potential buyers to see. But we had a showing last week (unexpected due to C19, but I'll take it), and they "couldn't get past the basement."

Any ideas on how we can more pre-emptively address concerns of people viewing the house? A large-lettered sign hanging on a plate in the basement explaining what was done? Something extra with the buyers' agents?

And one other question: because we're no longer living there, there isn't the normal air circulation from going in and out. When I stop by there it smells a bit stale/stuffy/musty to me. How can I improve this?

I'd appreciate any ideas.

Comments (8)

  • 6 years ago
    last modified: 6 years ago

    Regarding the freshness of the house: Depending on where you are, you may have to keep the a/c going as if you still lived there. other ideas: if you have an attic fan, put it on a timer and keep it going for several hours daily. If humidity is a problem, keep that dehumidifier going. The temperature and humidity in the house should be as welcoming as if you still lived there. Also, disinfect the garbage disposal with vinegar.

  • 6 years ago

    If that was the only potential buyer to mention the basement I wouldn’t worry about it. Sometimes people need to be able to end the conversation quickly and using the basement as an excuse is a good way to do so.

  • 6 years ago
    last modified: 6 years ago

    Agree with maddielee.

    Sometimes the stated objection is real and sometimes it is an excuse.

    • Check with your agent to see if the MLS in your area has a place to upload documents - warranties, Sellers Disclosures, repair paperwork etc. The agent has the ability to make that paperwork private so that only other agents can see it and download for their buyers to review. This is a very helpful section in the MLS for detailed data/paperwork for the house.
    • Another idea is to have a copy of the repair paperwork closer to the actual item repaired. In this case in the basement on a table where it is visible (with a sign if not readily visible) If its in the dining room, it may be overlooked or if reviewed, promptly forgotten.
    • To remove the musty smell do as Lisa suggests. Then use baking soda or vinegar or even charcoal to absorb the odors. https://www.realtor.com/advice/home-improvement/old-house-smell-removal-whats-causing-get-rid/
    • https://www.organiclesson.com/get-rid-old-house-smell/
  • 6 years ago

    Sorry to say, if I found repairs like that in the basement of any house I was looking at, I'd run. I know it's repaired and stabilized, but it's still very off-putting.

    Is there any way to mask the evidence? Build out the walls with studs and drywall to "hide" the repairs? Of course, you'd still have to disclose the issue.

  • 6 years ago

    I already have vinegar and baking soda in discrete areas around the house. And a dehumidifier running in the basement, that reads between 45-65% when I check it periodically. The furnace runs from 10a-5p daily at 70 degrees, 60* the rest of the time. Will switch over to AC when the weather merits it.

    Hot Rod: This is a low overhead basement with a sloped floor, so framed out walls aren't really a fit for the 100-year-old house. It's a $78K house, so no expectations of high-end perfection.

    I do get that some people would run from this. It is the first mention we've had out of 6 showings, so I guess I'll try not to overreact. But we can attach the warranty info to one of the plates in the basement.

  • 6 years ago

    Good point, NC. I have a cup of each in the cabinet under the kitchen sink (why does that smell musty?) and similar on a basement shelving unit holding a lot of paint, mixed in amongst the various cans and bottles of potions. So I doubt anyone has noticed them.

    The dehumidifier, well, that's unavoidable. We ran it in the basement even when we lived there.

  • 6 years ago

    I would lower the dehumidifier even more but start looking for areas that are moldy. Set that high in this area would allow mold/mildew to form.