We are remodeling our kitchen and the new quartzite countertops were installed yesterday. We were shocked when we saw the installed countertops. I’ve attached photos after the install showing two large imperfections in the stone which were not visible when we selected it. These stains are visible along two fairly large cracks that we did not notice when we selected the stone. We first thought the vendor switched the stones on us and there is a yelp review by someone else for this vendor in which it appears they did just that, but in their case the error was found before the install and the vendor kind of made it right, but not completely. We have two competing explanations for what happened. (1) according to the stone vendor the stains are caused by water used in the fabricating process and should go away in two weeks, (2) according to my decorators stone fabricator (who is is very reputable) it is probably caused by the fabricator using an enhanced sealer and it will not go away. He also says that if the stains were caused by water it will dry up and go away in two days.

We are meeting with the stone vendor and our GC tomorrow and we will greatly appreciate any expert and non expert opinion on what is causing this, if it will indeed go away and if the cracks or water absorption will be a problem in the future.

Another problem with the countertop is that the fabricator made a laminated edge. It doesn’t look good. My decorator’s granite guy says that a laminated edge should never be used on quartzite and only a mitered edge should be used. My GC says the edge will look fine once it’s sanded. Please advise who is correct.

This is all new for us and I don’t know to whom we should be listening.