Software
Houzz Logo Print
brooklyngirl09

Help Please!! Disappointed with the backsplash installed

6 years ago

I think my contractor has not worked with a beveled subway tile before. The grout lines are uneven at certain places. Also I was going for a light gray grout, for easier future maintenance. But because of the color, the uneveness is even more obvious. The job looks unfinished.
Any way I can clean the tiles to remove the extra grout on the tile and make the grout look more even? It's been 24hrs since the work.

Comments (13)

  • 6 years ago

    I can't quite see the issues you are mentioning. I tried to expand the photos and it's not apparent to me.

    I wanted to say, I think your kitchen looks lovely from my view. I am sure when you get some "stuff" on the counters as a functional kitchen, things won't be so glaring. I don't know about having the grout still on the tiles; that doesn't sound right.

    Hopefully some with more expertise can offer you suggestions.



  • 6 years ago

    Is it possible to post a close up of the issue? I tried zooming in on these photos but it didn’t help.

    Also, what faucet is that? I love it! Thank you.

  • 6 years ago
    last modified: 6 years ago

    If it’s 24 hours since the tile was grouted the grout is still soft. You can remove it fairly easily and re-grout. They make tools for this, but choosing a darker grout does make the errors in tile setting more obvious, not less. You might want to consider white grout. That said, ask him to come and fix it. He owes you. Also, if he put grout in your caulk line, have him clean that out.

    If you want to make those tiny little slivers of tile at the top of your rows less visible, install the light rail moldings from your cabinet company under your upper cabinets. If you can, while you are at it, install under cabinet lighting.

  • 6 years ago

    I think the tiling to the left of the window is what makes the kitchen look unfinished.

  • 6 years ago

    I’d get rid of the beveled tile yes pull it out and redo it completely . It’s a heavy handed look for your nice light , white, somewhat modern clean space in terms of the lines and looks. Just get a simple flat ceramic Subway tile.

  • 6 years ago

    Can you put a cabinet I one that tile near the door area? I think that will help it looked more finished

  • 6 years ago

    Above the tile

  • 6 years ago

    Thankyou all.


    @jk113 it a Kohler semi-professional faucet.


  • 6 years ago

    @Lisa Dipiro, I am planning to add floating shelves in that area. So that should take care of that.



  • 6 years ago

    We were very happy with our contractor until this happened. He was on time with everything. The whole demolition and installation was over in 2 weeks. When we told him how we did not like the backsplash work, he made a few adjustments. But that did not help much. He told us we could use a razor to scratch off of what we did not like. It seemed the contractor hasn't worked on this kind of beveled tiles before.

    I will add a closeup photo later.

    Right now in some areas, the grout is within the grout line (between the tiles) while in some locations it's a thicker line, spread more on the tiles.

    I read online, that a solution of warm water and baking soda with some vinegar can help remove the grout off these ceramic tiles. I hope it works.

    Anybody else have any other suggestions on this?

    Hopefully, this only removes the grout from the tiles and not the entire grout (from the wall as well). Does anyone have any experience with this?


    If this fails, as someone suggested, I will just have to regrout it to white.


  • 6 years ago

    This is the issue I was talking about

  • 6 years ago

    I used a solution of dish soap. Looks like it worked. Helped loosen the grout.
    After three hours of scrubbing and scraping, I finally achieved this. Fairly happy.

  • 6 years ago

    Much better. I think you can relax now. Your effort seems to have made the difference ;0)