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brad_cerf

advice- weird flooring install

6 years ago

Hi all,
Just had new engineered wood floors installed by a reputable installer and they saved all of the short pieces for the main area of the living room and did not mix long planks in between. It’s the only area that won’t have a rug or furniture on it.

I told them I wasn’t happy and they said that’s just how the flooring comes. My response is that had I known it would be so many short pieces/had they told me, I would have much preferred to order more boxes of flooring to have long planks, or use the short pieces in another area that wouldn’t be exposed. Personally I think it looks weird that there are so many cuts back to back- literally entire rows of short pieces across the entire room as you can see in the photo. (Showing just a few of the rows). They are willing to fix it but want to charge me a full day of labor plus materials.

Any advice? I know I can just live with it as the installer said, but these floors were expensive and I want it to be done right. Thanks for the suggestions!

Comments (10)

  • 6 years ago

    Can you post a photo of another area of the floor you like better? I'm not a flooring expert, but this looks pretty good to me.

  • 6 years ago

    The install doesn't look all that bad. These are short-er pieces. When you said 'short' I was expecting to see 10" long pieces all lined up in a row. I'm not seeing that. These planks are a decent length if not full length.


    How much waste/extra planks do they have? How long are those planks?


    How are the planks installed? Are they nailed/stapled/glued/floated?

  • 6 years ago

    I’m not a pro but this looks good to me. Can you give the specifics of your floor, I like it!

  • PRO
    6 years ago
    last modified: 6 years ago

    I am expecting 12-16" pieces. I also, don't see them. Are these long lengths 3-10 footers?

    I do agree they could have mixed the lengths a little better. You have rows of long lengths. Your room looks like about to be 500-600 sf. Which will allow you to get away with it. If, this is a 12x12 room, not so much.

  • 6 years ago

    I really don't think anyone is going to notice within a few months' time of living there. Can you negotiate a small discount on your final payment for this?

  • 6 years ago

    Brad, my flooring looks pretty much just like yours, engineered white oak. It came with four 3' planks and four 6' planks in each box. We laid them out in different piles to acclimate. When we installed, we varied the lengths and dry-set 2 rows before gluing and nailing to avoid exactly this. I see why you are upset. Beautiful floor, but they could have made it better...most people will not notice but a pro will.

  • 6 years ago

    Lucky998877 that’s exactly what I was hoping they would do- I’m not annoyed they used the pieces, I know they come in the box. I’m annoyed they used all the smaller pieces back to back like that. I’ve never seen an installer use the same length piece back to back let alone an entire column. Sounds like you were more on top of it!

  • 6 years ago

    G&S, you’re right, at least they didn’t use scraps as you mention. The long planks are around 72”, and the short ones are about 24. I’m mostly just frustrated they used them all in one spot and didn’t vary the length at all. They just glued 6 short pieces the exact same length back to back in several columns. I spoke to the manufacturer and they agreed that pieces of equal length should never be used back to back like this. I guess it’s just personal taste too

  • 6 years ago

    SJ- the long planks are 72” and the shorter ones are around 30. Main problem I have is they didn’t mix them up. They said they calculated the amount perfectly and only had 2 small scraps leftover at the end. On other jobs I’ve seen quite a bit more leftover to provide more options during install. It’s tongue and groove that’s glued and pin nailed in some spots.

  • 6 years ago

    If you have not yet paid in full, hold payment until this has been resolved.

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