I’m not clear what you are asking?

The contractor asked us to prep the area by removing drywall down to studs. When he installed the Wedi board he didn’t create a level /flat wall to line up with the drywall edge or at least get it close so the jolly edge would cover the transition at the top. The wall has a bow in the middle where he built in the shower shelf. He knew it wasn’t flat but proceeded to tile the wall instead of asking the carpenter to build out the studs. Carpenter was at the site when he started. He is saying it falls within an acceptable range of deviation and he didn’t want to wait.

The back wall lines up evenly where the tile meets the edge of drywall. Unfortunately the side walls don’t - the bottom of the drywall hangs over the tile. So he couldn’t place the jolly edge on top the last row which was supposed to cover transition from tile to drywall.

His solution is for me to purchase a new custom made tile chair rail instead of using the already purchased jolly tile to hide the varying thickness in the abutting drywall around the 3 walls. He won’t charge
me for removal of the tile he just put in but it will cost an additional $769 to purchase and install. The original cost of shower installation service was $3000.

I’m asking if that is acceptable craftsmanship when working with a certified tile installer. It seems like I’m paying for his inability to prep a flat surface.

mellbergfamily:

The framing square in your second picture doesn't tell the whole story; it isn't large enough. This is solved by using Pythagorean Theorem. From the corner, measure 3' on one direction, make a mark, then measure 4' on the opposite wall and do the same. The distance between the marks must be 5' for the walls to be square. Any deviation from 5' tells you exactly how far out of square the walls really are.

How you hold your tape measure is critical for accuracy. Skip the tape end and use the 1" mark to start to measure please.

I am just lost. The tile setter lays the tile the carpenter makes sure the wall is ready for tile and what exactly are you wanting from us.

He is a tile contractor, not a framer, or a journalism major. You’re the GC on the job, and you have the overall job responsibility to assess the whole, and step up that communication, or get in that framer. That’s why you hire a GC. The big picture and coordination of trades. How did you show him (with diagrams) and communicate with him? What came from your end? Because it sounds like you had zero design work done, with zero documents, and didn’t coordinate either trades job or communication.

For the Tile industry sake here:

NTCA is NOT a certification CTI is a certification. TCNA is the standards we follow and adhere to in conjunction with ANSI and all mfg instructions.

When hiring someone you MOST importantly want to focus on A TCNA compliant install from A TCNA compliant installer regardless if they pay into NTCA or TCNA.

. CTI is a good indicator youve found a serious tile pro. Many of the best tilers are not CTI so thats also no guarantee yet A good indicator as theyve taken A test.

Any tile company even a first year brand new tiler can pay into NTCA to show they support the tile industry in return you get put on their list of installers and a bunch of coupons and access to other tile pros in the network..

It will not guarantee or insure much other than they are involved with the industry regardless how skilled they may NOT be.

sadly my long post explaining this was deleted .

focus on TCNA , written contracts that protect you the homeowner with proper terminology in the contract that will be viable in a court of law when things go really bad.

Lastly! We support CTI NTCA TCNA ANSI all of them. I have an issue with pay to play anything yet i am present and involved locally with NTCA and go to meetings to continue my education and stay up to speed.

Trying to clarify this as it is confusing to A homeowner.

I wouldn’t like that the coved ceiling overhangs the tile, but from what you’ve provided, it doesn’t sound like it was the contractor‘s original scope to account for that.

Prior to tile install, they could have added extra backer board to make that wall thicker so the tile was flush to the the ceiling cove. This would have created a thicker edge to cover that your thin trim tile would not have worked.

Ypu could also remove the cove from the ceiling so it’s flat drywall.

Thank you Joe - greatly appreciate the how to measure!

The Tile company was supposed to do the design work and install but wouldn’t do prep - remove the old tub or drywall from the shower. The contractor came on site and provided instruction for where to cut the drywall for the arch. The framer asked if he wanted him to install the backer board and contractor said no we should leave the studs open and he would install Wedi board.

Thank you Mint Tile for explaining the different industry seals- they also have a CTI number on there site and have received recognition awards for several of their projects.

JuneKnow I’m not a GC - I’m a homeowner. I went to their store and met with a designer. I brought in photos of the space and photos of what I was looking for. I provided measurements as they requested. The tile installer came on site to look at the space and verify measurements before ordering the supplies. That’s when he provided instruction for what needed to be removed in the space. I sent them photos after the space was cleared. Carpenter (framer) was on site before he started the work. Didn’t appreciate the journalism comment. The majority of text above was a copy /past response from the Tile company/customer service rep who responded to my concerns about the installation.

The homeowner -there was no hiring and paying or subcontractors. Plumbing didn’t need to be modified. Lighting is in the same place with new fixtures. There isn’t a light in the shower.

Who is responsible for sealing between the window and tile?

Have you looked to see if there are any stock tiles that can work in that space to cap off the tile vs having something custom made?

No design, no documents, no understanding of the job. Who does a shower and doesn’t change out the valve? When that old thing goes, you’ll have to rip out everything now to fix it. Whondoesnt have a light in the shower? No one wants to shower in the dark. Who hires a framer to frame things out and doesn’t understand what they are framing, and the consequences and interactions?

You acted as the designer and the GC, and you didn’t know what you didn’t know. Your result is what happens. You hired only part of the elephant. The elephant is a whole being, and every part needed the right documentation and attention. And you didn’t even understand it was an elephant. You thought it was “just” a rope.

"they also have a CTI number on there site "

"The original cost of shower installation service was $3000."

Its an interesting story, materials alone for A PROPER shower build can push 1K then you look at insurance, taxes ,buis expenses and they are working for free, they must really have wanted this job ! :) id love to see these estimates, paperwork , materials lists and their credentials....but we never get that here on houzz.

Regardless best of luck