Looks fine to me. I'd let it go, with a couple hundred $$ as "make good."

I don't understand the crisis? Is the slab cracked or patched somewhere? I don't see it. Did your contract or diagram show something different? The fabricators and installers did a fantastic job on the waterfall seam. One of the best I've seen.

I'm sorry. Commenters are going to ask where you were during the templating and install, I am going to ask you to expect a reduction in the cost.

I see what you mean, but in a way I think it will end up looking cool, like it was supposed to go right through the cooktop. So I’d ask for a price reduction. Do you have something written that you agreed upon the vein place,ent? And as the other poster said, the waterfall looks great.

I agree, I think it would look cool for the vein to cut through the cooktop.

I would ask for some money back, and I personally don't find the mistake an issue. Had I seen your counter without your post I would say "beautiful".

Wait to hear back from the fabricator. You have photos of the slabs and where the cuts would be right? I'd be more concerned with the veins on the waterfall edge not lining up with the top... or is it just the photo making it look that way?

It actually looks cool this way!

Not a pro but I think it looks cool and intentional. I’d be happy with that mistake.

I think your countertops look fantastic, and you should be very pleased with them. I also would be very happy with that mistake.

I see what you mean and I would be unhappy too, but this looks very cool and intentional.

Do you have written/photo documentation of how it was supposed to look? I think it looks gorgeous, too.

It does look nice.

It’s not apparent that it was possible for them to do this without having the vein cross the cooktop. Unless the slab had a bit more depth, this was unavoidable.

I think it looks great! Personally I'd let it go, but if you signed off on a template that showed the veining in a different location, you may be able to get a price-reduction on this piece of fabulousness if you want to pursue it, since technically it was a screw-up (so double-win for you). If no agreed-upon template, you're probably out of luck since you have no proof, so I'd just let it go.

Muriel may have a point; if the hole was on the other side, the vein might have been cut out too

I also like the veining where it ended up as it is more prominent and visible rather than in front of the cooktop. Just a word of caution to make sure that they seal the bejeezus out of your stone so that you don't have any staining issues like we have seen with some lighter quartzites on here, especially inside the edges of any cutouts or faucet holes.

The only concern I see is that the veining on the top doesn’t seem to match up with the veining on the waterfall. Otherwise looks lovely! And I never would have noticed it had I not been looking for a problem.

Thanks for the comments/input. To answer a couple of the questions:

We specifically went over the layout with the fabricator to see how this would look, because that marbling was the reason we bought those slabs. The vein would have been close, but not through the cutout. We don't have a picture of what the layout, but we all saw it on the computer when he laid it out. The fabricator admitted the mistake, but not sure how it happened.

I probably wouldn't think too much about it if I saw this in someone's house, but... when you putting a lot of money and emotional investment on the table and picking out the specific slab, we want what we're paying for and really unhappy we lost the part we loved most about it. Also, the part that's now in front of the cooktop is the least attractive because of some of the patches of different colored stone.

As far as the lining up of the edges go, they're about as close as they could be. Not too disappointed with that.