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Other Design Dilemma Bathrooms

Removing sealant from textured tiles

5 years ago

Hi, I've just had a new bathroom fitted and we chose textured tiles. Unfortunately the tiler seems to have left finger marks of either sealant or adhesive all over the tiles. I thought they would rub off with good old elbow grease, it didn't. I got my tiler back in and he used HG cement and grout remover. It looked great when first done as the stain disappears when wet but as soon as it drys it is still there. He has left the HG solution with me and I have gone over again and really scrubbed working the solution in but still it reappears. Can anyone help? I feel like the new bathroom is ruined. Does anyone know any other solution I could use?

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Comments (2)

millworkman
5 years ago
What type of tile? Most do not need "sealer". What brand sealer did he use? You may need to call the mfr and see what the recommend.
PRO
Creative Tile Eastern CT
5 years ago
last modified: 5 years ago
Do NOT attempt to clean yourself. This is 100% the Tile Setters responsibility. Let them resolve it.

Once you touch it you could share responsibility. Hands off!

Example 1 - Anonymous person on a open forum (Houzz) suggests a product that worked for them. You try it. Doesn't work. Now contractor says they could have fixed it but whatever you did made it impossible. Now the 2 year legal battle begins.

Example 2 - The product you tried worked but once it dried all the grout is now discolored. Oops. Your problem now.

Homeowners beware.
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