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Marble Tile lines OFF

5 years ago

Hello Experts

I have a huge problem and wanted opinions/solutions. My contractors have done a overall great job except fir the installation of the floor tile. Any suggestions? Do I have to make them redo it?

Signed
Desperately hopeless

Comments (21)

  • PRO
    5 years ago

    That's a do-over.

  • 5 years ago

    Ok ty. Can you tell me where they went wrong? My contractor says the tile was mixed with different boxes therefore the seams did not match up.

  • 5 years ago

    O...M...G....! gasp...sputter.....oooooouuuuuuch....ahhhh


    Your tile setter isn't a tile setter. Sorry but NO ONE who is proud of their work (ahem...and who has LEARNED his/her trade) would allow this to be a 'finished' look.


    This is a complete do over. The setter did NOT add spacers. The tiles are supposed to have GROUT LINES between each sheet. S/he didn't do that.


    And I'm seeing some other *possible concerns. Like the caulking at all the changes of plain. That means any surface that meets another surface at an angle that is something other than 'flat'.


    Please please please check to see there is CAULKING at all changes. No grout. And do you have 'in-progress' photos? Did they do the flood test on that shower pan??


    Sadly, we know (Houzzers) that if the SURFACES look (tiles) bad then the underneath is OFTEN bad = water issues = higher priced project in the near future (5 years from now?).


    Please ease my fears and post some 'in progress' photos for us to look at!

  • 5 years ago

    Wow thank you! . After pressing him he admitted he had never worked with these kinds of tiles they are marble cut awkwardly. I also think my tile vendor who I have worked with for over 10 years gave me mixed boxes with different variations in color. So multi factorial mess. Thankfully my tile vendor is willing to give me replacement tiles and my contractor is willing to redo the job. I will definitely repost, they do excellent work it’s just he didn’t think to bring up the color variations etc, he’s non confrontational but god this is ridiculous

  • 5 years ago

    Also they did a flood test. They have a plumber on site. I’m beyond annoyed but don’t want to sour our relationship, so I’m trying to be diplomatic

  • 5 years ago

    Here are the tiles

  • 5 years ago

    Didn’t upload sorry

  • 5 years ago

    Ouch...those are going to be a nightmare to 'get going' in the right direction. These tiles are DIRECTIONAL as well. You have picked a SUPER difficult tile.


    A GOOD TILER (with more time than any builder on earth) will dry lay this out in the living room. S/he will play 'puzzle pieces' with this stuff for HOURS before anything gets trimmed or cut. The thing that you can do to HELP is to do the 'puzzle play' for the tiler. Do the dry layout yourself, in the evening, and then show up at the site to EXPLAIN what you have done.


    The tiler should then number the sheets to make sure everything is put in the way it 'works out' in the puzzle play. It doesn't matter WHO does the puzzle...it matters that it is DONE and it's layout is maintained in the bathroom.


    Keep pushing for the correction. It sounds like you have a good crew. So keep them motivated by recognizing the difficulty of this tile.


    Ask the tile supplier if these tiles MUST BE SEALED before, during and then AFTER the install....this is SUPER important for the tiler to know. 'Cause they are the one's doing the sealing.

  • PRO
    5 years ago
    last modified: 5 years ago

    Pick a different tile, or a different tiler.

  • 5 years ago

    Hi I’m sorry I’m just showing you the tile that was the result you see. My tile vendor is giving me new tiles. I’m just upset he didn’t recognize his weakness and tried to pass this off as acceptable. It’s like he does anything to make me happy but he needs to speak up. That’s wasted material it’s a total mess

  • 5 years ago

    Btw I just want to thank you SJ McCarthy you’re the reason I love forum type settings. I really appreciate your input and all who took the time to reply. I feel like they are excellent ppl and don’t want to fire them for an error. I’m so torn especially since they are willing to re do

  • PRO
    5 years ago

    It would be best to get a response from a licensed tile contractor.


    Shower floors are sloped in each direction towards the drain, so the floor is not a flat plain that will easily accept all patterns. Is that dark grout? You also mentioned the tile boxes didn't match. Curious about your source as that normally would be a reason to reject the material.

  • 5 years ago

    Ty all. My tile vendor gave me different tile, he recognized we received mismatched tile. My contractor realized his mistake in installing the mismatched tile. He is redoing the job. I am super lucky to have such an honest contractor and tile vendor. My contractor is awesome which is why I didn’t want to freak out without exploring solutions. I will post a pic once he is done because overall I am happy minus this mishap

  • 5 years ago

    As promised I said I would post pictures. Things are going ok except for one problem. The plumber these guys used decided to put in two thermostatic valves just because I added an extra shower head which made no sense to me. Are there any scenarios where two thermostatic valves are needed?. I waited for this trim forever due to back order and can’t seem to get this bathroom finished

  • 5 years ago

    Pics

  • 5 years ago

    Ok.. thanks but didn’t ask about the design. I see your point regarding the shower heads. If positioned right they do not hit the glass. I chose this design so it is staying exactly as is. There was no where else to put the bench since the other side has a whirlpool. My plumber finally got back to me and explained why they used two valves. He thinks the one drain is fine. We are not using everything at the same time.

  • 5 years ago

    I don’t understand why do they have to replace the walls?

  • 5 years ago

    The walls were not the issue the shower floor was.

  • 5 years ago

    It looks really nice. I feel for you— we just bought Qbert looking hex tile for a DIY bathroom and after staring at it for 2 hours, my husband said he would be unable to make it look good and I’d be disappointed with the end result. Congratulations on your project!

  • 5 years ago
    last modified: 5 years ago

    I am not sure why anyone would ever pipe 2 drains in a shower with the number of 3" drains available. Making a comment on adequacy of dfu's in a shower without knowing the pipe sizing seems premature at best.

    ETA: It is only four shower heads, in many jurisdictions that would only require a single 2" drain. As for adequacy, if you can get height between the drain and the trap, a 2" drain pipe would be sufficient for a lot more flow than four shower heads.