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lenarufus

This is very annoying!

5 years ago

Has something changed? Before, if i searched for the name of a rose for example, i would get the option to search in the Rose forum. Now i have to search in Discussions … which brings up results in totally unrelated forums. Almost impossible to find anything. Is there a way to contact the forum management?

Comments (15)

  • 5 years ago

    Lena, H-O-U-Z-Z stands for annoying. It does seem that they change the search option a lot. I just used it yesterday and it was different than the last time I used it.

    If you scroll all the way down, you will see in the third column the word 'contact'. Clicking on that will bring up a litany of options, none of which are ever applicable to the problem. But, over in the lower right hand corner, there will be a little green icon you can click on to speak with someone. It says they are an expert, or something of that sort. I've never used it, so I can't say if they are, or aren't.



  • 5 years ago

    mm - I don't see the green icon but I've emailed them at ausupport@houzz.com. Hopefully will get a response

  • 5 years ago

    If I start at the Rose Forum home page, the term I enter in the search box can be searched in the Rose forum. In fact, to search in the Rose Forum is the first option presented. This does not occur if I start at a particular Rose forum discussion. In that case I encounter what you describe.

  • 5 years ago

    Nope - I already did that. That is what used to happen. Now .. googled Gardenweb rose forum, opened the rose forum, did a search & a few different options appeared .. Discussions etc but no Rose forum. I got a reply from my email:


    We are unable to respond to requests received to this email.
    Please visit our help center for more information and to get in touch with our team: https://help.houzz.com/s/?language=en_AU

    I filled in a form at that link, see what they say

  • 5 years ago

    Yes you're right, that works a lot better!

  • 5 years ago

    This might be too random to mention here, but it applies to what Straw said. I'm a chemistry teacher, and searching the College Board's website for AP teachers is notoriously impossible. But all you need to do is search what you want on Google, etc., and it immediately takes you to what you want. In other words, what Straw said :-D

  • 5 years ago

    Lenarufus:

    Please see my last comment at this discussion


    https://www.houzz.com/discussions/6166507/does-anyone-grow-apricot-candy-rose#n=4


    It is relevant to your query here. I hope this is of help. Did you previously use a browser different from what you are now using. Did you ever get a response from Emily or anyone else at Houzz?

  • 5 years ago
    last modified: 5 years ago

    lenarufus You must be trying to search on houzz.com. You have to be on the gardenweb.com website to search a specific Gardenweb forum.

  • 5 years ago

    Gardenweb is part of houzz


  • 5 years ago

    Yes rifus .. im using safari on my ipad so i thought that may be the case but i just tried it on my pc using chrome and it behaved the same. i went to the gardenweb rose forum, searched for Queen elizabeth rose and there was no option to search in Roses specifically, just Discussions, Photos, Shop etc. So it brought up all sorts of stuff unrelated to roses, like Queen Elizabeth hotel.

    Previously, if I was in the Rose forum and searched for something there was the option to search only in the Rose forum.

    I finally got a response this morning which does not help at all. I dont think they understand the issue




    Hope this helps!
    Best,
    The Houzz Team
    Houzz | The New Way to Design Your Home

  • 5 years ago

    Using Google or external search works but if you are used to seeing all matching discussions on ROSE forum you loose the ability to sort by time and view these discussions in one place.

  • 5 years ago

    Woodrose , that's how I do it on my phone, but on my Kindle it automatically changes back to Houzz! Most annoying. Lenarfus, gardenweb is the "backdoor" and works differently from Houzz somehow.

  • 5 years ago

    I told them their reply didn't help at all .. this is their response. So I suppose don't hold your breath for improvement ..


    Hi there,

    Thank you for your response!

    At this time, you are unable to search a specific keyword in an individual forum.

    Houzz is constantly working to improve our platform for our community.

    We welcome and appreciate your feedback and will pass it along to the corresponding teams.

    Thank you!

    The Houzz Team

  • 5 years ago

    I noticed this too. It's so strange Houzz is like that because it seems to be a basic feature of other websites. So I do what others here have mentioned: I use Google and add the word "Houzz" and personally I like to click on Google images section to find forum posts with member images of their personal rose plants for instance.

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