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Tile problems - can they come from a different brand ?

4 years ago
last modified: 4 years ago

Ok, so I really don’t know where to find answer. Maybe I can find some luck here.

We are building a house with a general contractor right now. Everything went smoothly until recently. We found out that the outside package of our tiles are totally from a different company, with this different company’s name and logo. For example, we picked a sample and recorded that we would expect tiles from A company. But at the work site, the logo and tile collection name is from B company. Both tile collection names can be googled.

However, both A and B company’s tiles listed made in Turkey and they look very similar.

Can someone explain to me what happened?

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