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gtdj519

Devastated- new countertop tear out

3 years ago

Had new quartzite installed 2 weeks ago. called manhattan quartzite from brazil. purchased from reputable fabricator- have bern doing business with them for 10 years. tested begore hand- glass glass, lemon, vinegar etc.

when installed, there were large wet looking disvolorations down both sides of island and along back on countertop. I asked the installer why they looked like that and he didnt seem concerned. He siad it was water absorbrion from the fabricarion cutting and it should evaporare in a few hours. well well, it never did.

i had them come back 3 days later. they tried a heater and ledt poiltice on it for 7 days. came back tried srting it again and nothing wokrs. Still looks the same. they said thet have never experimced this before and have nonisea what it is. they said thet will replace the stone wirh the same one or I may choose something else. I loved the blue grey color of this quartzite, but fear using the same material again. is there any quartzite that performs well wirh absorption/ etching/ staining staining?

i am even considering a marble called Namibian sky, as I have it as a buffet table top for the past 6 years. Its gorgeous , no issues, but its on a piece of furniture, not a kitchen cointertop. it has similar coloring of blue/ grey.

any suggestion of a wairtzite or marble that is good in a kirchen? i do not like quartz; i just feel it looks flat . thanks





Comments (37)

  • 3 years ago

    Sorry you are dealing with this. I would post this over on the kitchen page and do a search there too. Unfortunately this is not an uncommon problem with quartzite. Taj Mahal is a quartzite many people say is "safe" but you never know.

    gtdj519 thanked chestnut3
  • 3 years ago

    Sorry I didn't realize you had posted it in kitchens also!

  • 3 years ago

    Thanks chestnut3. i thought i did post it on kitchen page as well(?)

    yes, ive read and know someone who has taj, and it seems to be a safe one. infortunately, the color is too warm for my home . seems to run more on the tan/ beige side. at least the ones i have seen posted or in person. the color really wont work. ugh…. am i crazy for considering a marble? i feel like maybe marble will etch,id probaly get over it and not even pay attention to it after a while, but this discolored staining is not something i can live with. we dont even know what the heck it is!!! we are assuming its water or maybe silicone bleeding through?? cant be anything else, as it was like that immediatley upon instsall🤷‍♀️

  • PRO
    3 years ago

    Hopefully joe will pop in. This is heartbreaking because the stone is lovely. Does the wholesaler have any ideas?

    gtdj519 thanked HALLETT & Co.
  • 3 years ago

    It really is horrible. the pic doesnt do the colors of the stone justice. it reads darker in the pics, but it is really a pale blue/ grey color with white and ivory swirling. its just stunning. the fabricator has no idea what it is or caused it. they are stumped. im sick over it. but, inam grateful they are doing the right thing and making it right by replacing it. im just clueless what to replace it with. i have to start all over again. the cabinets have alreadt been refinished ( chantilly lace), so a warm colored stone will just not work well. i need ( and prefer) a cool colored stone. as i said, i own a marble called Namibian Sky on a piece of furnitre which is similar to this manhattan quartzite in colors, that I absolutey love, but it is marble. im not sure if it is okay in a kitchen. here is a pic of it. i just cant believe this. my husband thinks we should try the manhattan quartzite again, but im very apprehensive and nervous to do so. im leaning towards soemthing else, but i just dont know what


  • 3 years ago

    Isn't that staining similar to what we have seen here before, specially in the "white" quartzites ... silicone or epoxy bleed?

    Lots of threads when you search here https://www.houzz.com/discussions/query/quartzite-stain/nqrwns


    Might want to read some of Karin_mt's articles.

    https://usenaturalstone.org/definitive-guide-quartzite/

  • 3 years ago
    last modified: 3 years ago

    I have had Fascination quartzite for 4 years with absolutely no issues at all. No chips, discoloring, scratches, etc. :) I'm not sure one can get it anymore and it might be too warm for you. There is a blue quartzite that the name escapes me right now that is similar with lots of beautiful patterning.

    There are quite a few quartzites that hold up beautifully. Marbles can stain more easily that quartzites.




  • 3 years ago

    I'm wondering if an unoiled soapstone would work for you.

  • 3 years ago

    I put Nuvolato Blue quartzite on my island and have been very happy with it. It has blues with some gray, with it leaning more one way or the other, depending on lighting. Similarly, lighting in this photo makes it appear darker than it really is. Hopefully that gives you another option to consider.





    gtdj519 thanked cwcf185
  • 3 years ago

    Thank you cpartist. interesring stone you have; very unique, , but yes something ike that would be too warm. i think soapstones are typocally dark; no ? i dont want a dark courner. looking for light/ cool colored stone. thank you for the ideas though.

    we haev fantasy brown in our downstairs summer kitchen, im nit sure if its a marble or quartzite, but either way, no issues like this or any other that is typical of marble. it is a warmer colored stone though. wont work well ip here in main house/ kitchen

  • 3 years ago

    Thank you cwcf185. that is very nice. i know what you mean about the color looking darker. its so hard to tell in these pics, as mine is also much lighter in person and the colors dont look accurate in the pics. i like the description you have; sounds like it may be a cool toned stone. i will check thank you

  • 3 years ago

    What a bummer! I am so sorry, but that is great they will replace it for you.

    This is one I saw at my local stone yard that might look nice. It has the grey-blue and some white, with a hint of the caramel swirls that would tie in your floor color. They called it Quartzite Cielo.

    Here is a mock up for you.


    Cpartist, you know I am in love your Fusion quartzite countertops!

    This slab below has been calling my name. It would be for my master bath vanity. They call it Fusion Light. 😍



  • 3 years ago

    Oh my gosh, rebunky, that is a gorgeous stone! Gtdj519, I hope that an expert can figure out what happened to your stone. You really need to find out what went wrong here before choosing another stone. If it's an adhesive stain, as chispa suggested, it could happen again regardless of what stone you choose.

  • 3 years ago

    Thank you rebunky. that is really pretty; id consider that one. love the coloring .

    mccaroll- i hear you, but if its an adhesive and could happen with any stone, what in the world do i do?? 😂i need a countertop. ive had grannite, marble marble, quartzite over rhe years and never had an issue like this. its bkzarre

  • 3 years ago
    last modified: 3 years ago

    Well, you hopefully find out why the adhesive caused the problem, and what adhesive would be safe for your stone. I really don't know much about this. Like chispa, I've just noticed these discussions on multiple Houzz threads, and have a vague idea that different stones require different adhesives. I'm hoping Joseph Corlett will come along with advice for you.

    gtdj519 thanked mcarroll16
  • 3 years ago

    I'm going to hypothesize that they used a remnant piece for your island and that the island piece was exposed to UV rays during storage which reacted with the resin likely used on the stone. I once chose a granite that installed very light and then suspiciously turned darker over time. UV exposure is the best guess of the experts here. You can read about it here:


    https://www.houzz.com/discussions/3773279/help-my-light-granite-is-turning-dark

  • 3 years ago

    Shead, no , a remnant was not used. we initially chose 2 full slabs. i took their pics. we wner back a second time and chose where to cut rhe slabs and they were marked wirh tape - again, i have pics ofnthe taping.

    these are the original slabs we chose- everything matches up regarding slab veining , cuts etc.

  • 3 years ago

    Thanks mcarroll16. yes hopefully if different adhesives are needed, the proper ones are being used. i dont want to deal with this again for sure! so frustrating- especiallt because there is no answer. at leasr if we knew what this was/ what caused it, it could be done differently the second time around, but we have no clue! and fabricator doesnt seem to know either. ridiculous 🤷‍♀️

  • 3 years ago
    last modified: 3 years ago

    Quartzite is very hard on cutting tools. The fabricator may be using a commercial cooling and lubricating liquid to help extend the life of the cutters. Maybe if a sealer was applied to the slab before fabrication the discoloration could be avoided.

    Here's discussion on a grey white quartzite Nuage. Nuage Quartzite? like it? (houzz.com)

  • 3 years ago

    Thank you dan . i will inquire about that appreicate the info

  • 3 years ago

    It's beautiful! I'm glad you were able to find another great stone for your kitchen.

  • 3 years ago

    Thank toy mccarroll16! it rook a while to find, but im glad it wokred out. It really is a beautiful stone and ironically, I think i may even like it more than the original!

  • 3 years ago

    Gorgeous!

  • 3 years ago

    thank you very much petula67. ive been staring at it and running my hand over it since yesterday. 😂its homed marble, so it has a smooth silky feel to it. The swirls of gray snd blue are just so soft and pretty; i love looking at it.

  • 3 years ago

    Beautiful! Do you mind giving the name of the marble?


  • 3 years ago

    Hi Mary Elizabeth

    of course! the marble is called Namibian Sky marble . it also goes by rhe following-Namib Sky marbleDamasco white marble, , african mont blanc marble. Very frustrating how the same stone can have multiple names.

  • 3 years ago

    I liked the old countertops, but I absolutely LOVE this whiter marble with your bright white cabinets. It looks like a perfect match!

    Isn’t it wonderful when it ends up a happy mistake?

    I can’t wait to see it all finished. Let us know if you need help with the backsplash.

  • 3 years ago

    I‘m with you rebunky. ironic backstory… i came across this marble 9 years ago while looking for a marble remnant for the top of my sideboard. I fell in love with it and used it in a polished finish for the furniture. Whe we began plans for remodel, i asked my fabricator of he had any slabls of it , as id love to do the kitchen with it. He said he hasnt had this marble for a number of years, and nonwhere we checked had any. I then found the quartzite, which had these similar colors. The disaster happened. we behan looking for a replacment, but we werent finding anything. right before Christmas, my fabrcator called and said ” i just got 6 slabs of Namibian Sky marble. We went to go look and that was it. So, i guess what happened was a blessing in disguise, as what i really wanted from the beginning but couldn”t source , came to be after all. 🤷‍♀️

    Thanks for the support rebunky! appreciate it and yes!!!…. i posted a thread looking for backsplash ideas. Houzz member are freat and I lobe the sharing of ideas and suggesrions . very helpul!

  • 3 years ago

    ** houzz members sre great and i love sharing ideas…

    sorry… lagging typos

  • 3 years ago

    Looks beautiful AND you found what you wanted initially!

    gtdj519 thanked cwcf185
  • 3 years ago

    thank you cwcf185! yes! what i really wanted from the beginning but wasnt available , came back around to me in the end. “Everything happens for a reason “ is so true ! I am happy with it Now trying to find a backsplash.

  • 3 years ago

    I agree that the new stone is a happy, better option! Sorry for the stress, but what an awesome final result!

    gtdj519 thanked just_janni
  • 3 years ago

    I think your new choice is even better than your original choice. Absolutely gorgeous.

    And I'm always a fan of honed marble versus polished as I feel that when the stone starts to etch, it just adds more character. The kitchen looks beautiful.

    May I suggest a blue/gray backsplash to bring in a bit of color?

    gtdj519 thanked cpartist
  • 3 years ago

    Much, much prettier, IMHO! Gorgeous.

    gtdj519 thanked MizLizzie
  • 3 years ago

    Thank you cpartist. I too and happier with this countertop, as it was actually my first choice but unavailable when I began the remodel. Im glad the first one didn”t work out now! LOL

    Yes, please do make suggestions . I actually posted asking for some suggestions for backsplash. Id love to gather ideas and suggestions from anyone that would like to share their thoughts. I’ve gotten some nice input from members and appreciate the opinions! thank you!!

  • 3 years ago

    Thank you so much MizLizzie; I couldn't agree more . 😊 Appreciate your opinion!

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